What are the responsibilities and job description for the Desktop Support Engineer position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Keypixel Software Solutions, is seeking the following. Apply via Dice today!
- 8 years of total IT experience, at least five of those years spent as a desktop support engineer.
- Strongly recommended is prior experience working in regulated enterprise environments or supporting US healthcare.
- Practical knowledge of business endpoint tools, AD, Exchange, O365, and Outlook. Strong grasp of the principles of networking (LAN, Wi-Fi, TCP/IP) advanced problem-solving, diagnostic, and escalation management abilities.
- Understanding of the Incident, Request, Change, and Problem (ITIL) best practices.
- Certifications in healthcare or security awareness (HIPAA, Security ).