What are the responsibilities and job description for the Desktop Support Analyst position at Jobs via Dice?
Description
We are looking for a skilled Desktop Support Analyst to join our team in North Charleston, South Carolina. In this contract to permanent position, you will play a critical role in providing technical assistance and ensuring smooth IT operations for end-users. Our ideal candidate is detail-oriented, has strong problem-solving skills, and is eager to contribute to a dynamic and collaborative work environment.
Responsibilities:
Diagnose and resolve technical issues related to computer hardware, software, and peripherals.
Provide IT orientation and onboarding support for new employees.
Establish and maintain Bluetooth and other device connections to ensure seamless functionality.
Deliver onsite technical support to address user needs promptly and effectively.
Perform system administration tasks including user account management and system configurations.
Troubleshoot and resolve network connectivity issues to maintain optimal performance.
Administer Active Directory including managing permissions and user groups.
Implement and maintain desktop imaging processes to streamline system setups.
Utilize Windows 10 expertise to ensure system stability and security.
Monitor and support desktop hardware to ensure consistent functionality.
Requirements
Proven experience in PC desktop and workstation support.
Proficiency in Active Directory management and administration.
Strong knowledge of desktop hardware troubleshooting and maintenance.
Expertise in Windows 10 operating system and related applications.
Familiarity with desktop imaging processes and tools.
Knowledge of system administration tasks, including user and system management.
Experience in network administration and troubleshooting.
A Certification is preferred but not required.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in North Charleston, South Carolina. In this contract to permanent position, you will play a critical role in providing technical assistance and ensuring smooth IT operations for end-users. Our ideal candidate is detail-oriented, has strong problem-solving skills, and is eager to contribute to a dynamic and collaborative work environment.
Responsibilities:
Diagnose and resolve technical issues related to computer hardware, software, and peripherals.
Provide IT orientation and onboarding support for new employees.
Establish and maintain Bluetooth and other device connections to ensure seamless functionality.
Deliver onsite technical support to address user needs promptly and effectively.
Perform system administration tasks including user account management and system configurations.
Troubleshoot and resolve network connectivity issues to maintain optimal performance.
Administer Active Directory including managing permissions and user groups.
Implement and maintain desktop imaging processes to streamline system setups.
Utilize Windows 10 expertise to ensure system stability and security.
Monitor and support desktop hardware to ensure consistent functionality.
Requirements
Proven experience in PC desktop and workstation support.
Proficiency in Active Directory management and administration.
Strong knowledge of desktop hardware troubleshooting and maintenance.
Expertise in Windows 10 operating system and related applications.
Familiarity with desktop imaging processes and tools.
Knowledge of system administration tasks, including user and system management.
Experience in network administration and troubleshooting.
A Certification is preferred but not required.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.