What are the responsibilities and job description for the CRM Consultant position at Jobs via Dice?
Description
Role Summary
The MarTech CRM Consultant acts as the primary bridge between business stakeholders and technical delivery teams. This role is responsible for discovery, requirements documentation, governance, and value realization across the MarTech ecosystem.
Key Responsibilities
Discovery & Requirements
Facilitate discovery sessions with Marketing, Communications, Events, and Digital teams.
Translate business needs into business requirements, user stories, and acceptance criteria.
Produce process maps, data mappings, and functional documentation.
Tool Ownership & Governance
Serve as Business Analyst and functional owner for tools such as HiHello, Typeform, Canva, and related SaaS platforms.
Define and document standards for templates, access, usage, and governance.
Evaluate enhancement requests for feasibility, impact, and roadmap alignment.
Testing & Value Realization
Lead and coordinate User Acceptance Testing.
Validate delivered solutions against acceptance criteria.
Measure adoption, usage, and business impact post-implementation.
AI Use Case Definition
Partner with stakeholders to define AI use cases, benefits, and success metrics.
Document AI requirements, risks, guardrails, and governance considerations.
Qualifications
3-7 years of experience as a Business Analyst in MarTech, Marketing Ops, or SaaS environments.
Strong experience with requirements gathering, process mapping, and user testing.
Working knowledge of marketing automation platforms and data flows.
Excellent stakeholder communication and facilitation skills.
Skills
Business analysis, Crm
Top Skills Details
Business analysis,Crm
Additional Skills & Qualifications
work alongside Hubspot implementation specialist, implementation specialist, and working with the business to identify requirements and use cases.
Job Type & Location
This is a Contract position based out of Chesterfield, MO.
Pay And Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chesterfield,MO.
Application Deadline
This position is anticipated to close on May 1, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Role Summary
The MarTech CRM Consultant acts as the primary bridge between business stakeholders and technical delivery teams. This role is responsible for discovery, requirements documentation, governance, and value realization across the MarTech ecosystem.
Key Responsibilities
Discovery & Requirements
Facilitate discovery sessions with Marketing, Communications, Events, and Digital teams.
Translate business needs into business requirements, user stories, and acceptance criteria.
Produce process maps, data mappings, and functional documentation.
Tool Ownership & Governance
Serve as Business Analyst and functional owner for tools such as HiHello, Typeform, Canva, and related SaaS platforms.
Define and document standards for templates, access, usage, and governance.
Evaluate enhancement requests for feasibility, impact, and roadmap alignment.
Testing & Value Realization
Lead and coordinate User Acceptance Testing.
Validate delivered solutions against acceptance criteria.
Measure adoption, usage, and business impact post-implementation.
AI Use Case Definition
Partner with stakeholders to define AI use cases, benefits, and success metrics.
Document AI requirements, risks, guardrails, and governance considerations.
Qualifications
3-7 years of experience as a Business Analyst in MarTech, Marketing Ops, or SaaS environments.
Strong experience with requirements gathering, process mapping, and user testing.
Working knowledge of marketing automation platforms and data flows.
Excellent stakeholder communication and facilitation skills.
Skills
Business analysis, Crm
Top Skills Details
Business analysis,Crm
Additional Skills & Qualifications
work alongside Hubspot implementation specialist, implementation specialist, and working with the business to identify requirements and use cases.
Job Type & Location
This is a Contract position based out of Chesterfield, MO.
Pay And Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chesterfield,MO.
Application Deadline
This position is anticipated to close on May 1, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $50 - $60