What are the responsibilities and job description for the Collections Specialist position at Jobs via Dice?
RESPONSIBILITIES:
Kforce has a client in Salt Lake County that is seeking a motivated and detail-oriented Collections Specialist to join their team. In this role, the Collections Specialist will be responsible for managing customer accounts, resolving delinquencies, and negotiating payment solutions with professionalism and empathy.
REQUIREMENTS:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Salt Lake County that is seeking a motivated and detail-oriented Collections Specialist to join their team. In this role, the Collections Specialist will be responsible for managing customer accounts, resolving delinquencies, and negotiating payment solutions with professionalism and empathy.
REQUIREMENTS:
- High School diploma/GED or equivalent required
- Experience in collections or customer service, preferably in banking, finance, or a related field
- Basic understanding of consumer and small business loans, credit cards, overdrafts, and collection processes
- Strong customer service and verbal communication skills
- Effective telephone techniques with the ability to be firm, direct, and professional
- Ability to work with borrowers, attorneys, and third parties to resolve past due accounts
- Strong follow-up and negotiation skills
- Ability to work independently and manage priorities
- Familiarity with regulatory requirements
- Proficiency in math, reading, writing, reasoning, and basic PC applications (e.g., Excel, Word)
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
