What are the responsibilities and job description for the CCaaS Cloud Engineer (W2 Contract) position at Jobs via Dice?
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- Experience with cloud-based contact center platforms such as:
- Genesys Cloud
- Amazon Connect
- Microsoft Dynamics Contact Center
- Five9
- Strong CCaaS domain knowledge.
- Experience working in Google Cloud Platform environments.
- BigQuery
- Big Data/Data Engineering
- PostgreSQL
- Data Platforms
- Data Processing Pipelines
- ETL/Data Integration
- Bash Scripting
- Contact Center Analytics/Data Processing
- Candidates who have worked on call center or customer service platforms.
- Exposure to cloud contact center implementations and migrations.