What are the responsibilities and job description for the Call Center Technical Support Representative position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Motion Recruitment Partners, LLC, is seeking the following. Apply via Dice today!
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Call Center Technical Support Representative in Charlotte, NC (five days onsite)
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
Required Skills & Experience
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Call Center Technical Support Representative in Charlotte, NC (five days onsite)
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
Required Skills & Experience
- 1 year months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Microsoft Office, Proficient PC Skills
- Need flexibility, working in a support environment, answering calls, emails, etc
- Prior experience providing Support with technology within a call center environment.
- Worked within a technical support role in the past Level 1 or 2 would be a good match for this position.
- General technology exposure and experience providing support across multiple platforms and environments will be helpful.
- Call Center experience
- Adaptability and flexibility
- Participate in or provide support for low complexity initiatives within Business Execution.
- Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution.
- Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
- Provide information to client personnel in Business Execution.
