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Description
We are looking for a Business Systems Analyst to support insurance-focused initiatives in Greenville, South Carolina. This Long-term Contract opportunity is ideal for someone who is detail oriented and can translate operational needs into practical system and process solutions while partnering closely with business and technical teams. The role requires strong Guidewire knowledge, a solid background in business analysis, and the ability to work effectively in an onsite environment.
Responsibilities:
Partner with stakeholders to gather, clarify, and document business needs for insurance-related processes and technology solutions.
Analyze workflows and identify opportunities to improve system functionality, service delivery, and operational efficiency.
Create clear business requirements, process documentation, user stories, and functional specifications for project teams.
Work within Agile Scrum teams to support backlog refinement, sprint planning, testing coordination, and solution delivery.
Collaborate with technical teams and business users to ensure Guidewire-related enhancements align with business objectives.
Review business and system documentation to confirm accuracy, completeness, and alignment with project expectations.
Support user acceptance activities by validating requirements, coordinating feedback, and helping resolve issues.
Engage with customer service and call center stakeholders to understand user needs and incorporate them into solution planning.
Requirements
Experience working as a Business Analyst or Business Systems Analyst in the insurance industry.
Hands-on knowledge of Guidewire and its use in business process and system analysis.
Strong ability to gather requirements, evaluate documentation, and translate needs into actionable deliverables.
Familiarity with Agile Scrum methodologies and participation in cross-functional delivery teams.
Understanding of call center or customer service operations and related business workflows.
Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders.
Ability to work onsite in Greenville, South Carolina.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for a Business Systems Analyst to support insurance-focused initiatives in Greenville, South Carolina. This Long-term Contract opportunity is ideal for someone who is detail oriented and can translate operational needs into practical system and process solutions while partnering closely with business and technical teams. The role requires strong Guidewire knowledge, a solid background in business analysis, and the ability to work effectively in an onsite environment.
Responsibilities:
Partner with stakeholders to gather, clarify, and document business needs for insurance-related processes and technology solutions.
Analyze workflows and identify opportunities to improve system functionality, service delivery, and operational efficiency.
Create clear business requirements, process documentation, user stories, and functional specifications for project teams.
Work within Agile Scrum teams to support backlog refinement, sprint planning, testing coordination, and solution delivery.
Collaborate with technical teams and business users to ensure Guidewire-related enhancements align with business objectives.
Review business and system documentation to confirm accuracy, completeness, and alignment with project expectations.
Support user acceptance activities by validating requirements, coordinating feedback, and helping resolve issues.
Engage with customer service and call center stakeholders to understand user needs and incorporate them into solution planning.
Requirements
Experience working as a Business Analyst or Business Systems Analyst in the insurance industry.
Hands-on knowledge of Guidewire and its use in business process and system analysis.
Strong ability to gather requirements, evaluate documentation, and translate needs into actionable deliverables.
Familiarity with Agile Scrum methodologies and participation in cross-functional delivery teams.
Understanding of call center or customer service operations and related business workflows.
Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders.
Ability to work onsite in Greenville, South Carolina.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.