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Title: Business System Analyst - Salesforce, API/Microservices
Location: Plano TX (onsite)
Job Description -
Title: Business System Analyst - Salesforce, API/Microservices
Location: Plano TX (onsite)
Job Description -
- Collaborate with business stakeholders to gather and document detailed requirements for API integrations, microservices, and Salesforce enhancements.
- Leverage deep knowledge of API design and microservices architecture to identify opportunities for system integration and optimization.
- Demonstrate a strong understanding of Salesforce platform capabilities and limitations, enabling the alignment of business processes with Salesforce solutions.
- Analyze data from various sources, including Salesforce and other systems, to identify trends, patterns, and actionable insights that drive informed decision-making.
- Identify inefficiencies in current processes and workflows, recommending and implementing improvements using APIs and microservices as appropriate.
- Create and maintain comprehensive documentation of business and technical requirements, use cases, and system configurations.
- Serve as a bridge between business stakeholders and the development team, ensuring effective and clear communication throughout the project lifecycle.
- Participate in testing and validation of API integrations, microservices, and Salesforce configurations to ensure they meet business requirements and quality standards.
- Support change management initiatives, helping stakeholders adapt to new technologies, processes, and systems.
- Assist in project management tasks, such as project planning, timeline tracking, and resource allocation, to ensure successful project execution.
- Troubleshoot issues related to APIs, microservices, and Salesforce and provide innovative solutions to address problems.
- Stay up-to-date with the latest developments and best practices in API, microservices, and Salesforce, ensuring the organization benefits from the latest advancements.
- 5 Years of experience in salesforce.
- Bachelor''s degree in a related field (business, IT, or similar).
- Proven experience as a Business Analyst with a focus on API, microservices, and Salesforce.
- Strong understanding of API design, RESTful APIs, and microservices architecture.
- Salesforce certification(s) is a plus.
- Proficiency in data analysis and reporting tools.
- Excellent communication and interpersonal skills.
- Strong problem-solving and critical-thinking abilities.
- Project management experience is advantageous.
- Detail-oriented with a commitment to producing high-quality documentation.