Business Office Manager with LRC

The Business Office Manager serves as the operational backbone of the LRC Technology department, overseeing project portfolio administration, financial tracking, resource planning, and governance processes across 100 internal and vendor resources. This role ensures program visibility, financial integrity, and operational efficiency, enabling technology leadership to maintain control over budget, scope, and resource allocation.

Key Responsibilities

• Maintain the LRC Technology project portfolio in Clarity PPM, ensuring accurate tracking of project status, milestones, and resource allocations
• Coordinate quarterly portfolio reviews, consolidating project health metrics, risks, and budget variance reporting
• Administer project intake and approval workflows, ensuring proper scoping, budgeting, and approvals
• Track project dependencies and cross-functional impacts, escalating conflicts or resource constraints
• Produce weekly and monthly project status reports for leadership
• Maintain executive dashboards for budget burn, milestone completion, resource utilization, and risk exposure
• Coordinate quarterly business reviews, prepare materials, and track action items to closure
• Manage project change control processes, documenting scope, budget, and timeline changes
• Serve as Clarity PPM system administrator, including project setup, user access, and configuration
• Ensure data integrity in Clarity, validating actuals, forecasts, and resource allocations
• Train project managers and team leads on Clarity workflows and best practices
• Liaise with enterprise PMO and support teams to resolve system issues and improve processes
• Administer vendor Statements of Work (SOWs), tracking deliverables, milestones, payment schedules, and terms
• Coordinate SOW renewals, amendments, and closeouts with procurement, legal, and vendor teams
• Monitor vendor performance and escalate risks or quality concerns
• Maintain a vendor engagement register with contract, spend, and contact details
• Track budget across projects, vendors, and resources, providing monthly variance reports and forecasts
  
  

Required Qualifications

• Experience managing project portfolios and reporting within Clarity PPM
• Experience in project status reporting, dashboards, and portfolio tracking
• Experience with project intake, approval workflows, and change control processes
• Experience administering vendor SOWs and coordinating with procurement and legal teams
• Experience tracking budgets, financial variance, and forecasting
• Ability to manage multiple projects, stakeholders, and cross-functional dependencies.
  
  

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.