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Description
We are looking for a Business Analyst to join our team in Greensboro, North Carolina. This role is ideal for someone who thrives in a collaborative environment and enjoys delivering innovative solutions to support operational efficiency. You will play a crucial role in rolling out a new software platform across multiple states while providing ongoing support and training to ensure seamless adoption.
Responsibilities:
Oversee the configuration, implementation, and rollout of a new software platform across 48 states.
Collaborate with third-party software providers to address customization and support needs.
Provide comprehensive training and support to team members and field staff during and after deployment.
Analyze and resolve technical issues, ensuring minimal disruption to daily operations.
Serve as a key point of contact for locators, managers, and other stakeholders to address questions and concerns.
Conduct thorough testing to ensure the software meets functional requirements and performance standards.
Assist with project management tasks to ensure timelines and deliverables are met.
Utilize data and analytics to optimize routing and scheduling processes for field operations.
Maintain detailed documentation related to configurations, processes, and support activities.
Requirements
At least 1 year of experience in business analysis, application support, or a related role.
Strong project management skills, including the ability to manage timelines and coordinate tasks.
Proficiency in application configuration, analysis, and testing.
Excellent interpersonal and communication skills with an outgoing, approachable personality.
Basic proficiency in Microsoft Word and Excel.
Proven ability to work effectively in an on-site environment, five days a week.
Track record of commitment and longevity in previous roles, showcasing a desire for career growth.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for a Business Analyst to join our team in Greensboro, North Carolina. This role is ideal for someone who thrives in a collaborative environment and enjoys delivering innovative solutions to support operational efficiency. You will play a crucial role in rolling out a new software platform across multiple states while providing ongoing support and training to ensure seamless adoption.
Responsibilities:
Oversee the configuration, implementation, and rollout of a new software platform across 48 states.
Collaborate with third-party software providers to address customization and support needs.
Provide comprehensive training and support to team members and field staff during and after deployment.
Analyze and resolve technical issues, ensuring minimal disruption to daily operations.
Serve as a key point of contact for locators, managers, and other stakeholders to address questions and concerns.
Conduct thorough testing to ensure the software meets functional requirements and performance standards.
Assist with project management tasks to ensure timelines and deliverables are met.
Utilize data and analytics to optimize routing and scheduling processes for field operations.
Maintain detailed documentation related to configurations, processes, and support activities.
Requirements
At least 1 year of experience in business analysis, application support, or a related role.
Strong project management skills, including the ability to manage timelines and coordinate tasks.
Proficiency in application configuration, analysis, and testing.
Excellent interpersonal and communication skills with an outgoing, approachable personality.
Basic proficiency in Microsoft Word and Excel.
Proven ability to work effectively in an on-site environment, five days a week.
Track record of commitment and longevity in previous roles, showcasing a desire for career growth.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.