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6 months on-site contract role in Pontiac, MI
Project Overview:
We are seeking an experienced Azure OpenAI Specialist to serve in a consultatory role and support the enterprise-wide deployment of Azure OpenAI services in a GCC-High tenant to a user base of approximately 2,500 employees. This role will involve end user support, platform administration, governance implementation, and process development to ensure a secure, scalable, and effective rollout.
The ideal candidate will have a strong grasp of Azure OpenAI, AI governance practices, and enterprise IT environments, along with a user-focused mindset to guide adoption and ensure responsible AI usage.
Key Responsibilities:
6 months on-site contract role in Pontiac, MI
Project Overview:
We are seeking an experienced Azure OpenAI Specialist to serve in a consultatory role and support the enterprise-wide deployment of Azure OpenAI services in a GCC-High tenant to a user base of approximately 2,500 employees. This role will involve end user support, platform administration, governance implementation, and process development to ensure a secure, scalable, and effective rollout.
The ideal candidate will have a strong grasp of Azure OpenAI, AI governance practices, and enterprise IT environments, along with a user-focused mindset to guide adoption and ensure responsible AI usage.
Key Responsibilities:
- End User Support & Enablement
- Provide support for end user questions, troubleshooting, and onboarding.
- Provide documentation, training, and guidance for non-technical users.
- Work with business units to identify high-impact use cases and assist with solution implementation.
- Platform Administration
- Support the Implementation Team in the management of Azure OpenAI resource configurations, model deployments, and API access.
- Monitor usage patterns, performance metrics, and cost optimization.
- Assist in the design and implementation of access controls, quotas, and billing alerts.
- Governance & Security
- Provide guidance in the development of enterprise policies and ethical AI guidelines.
- Collaborate with security and compliance teams to ensure responsible data use, including PII and sensitive information.
- Support the development and maintenance of audit trails, logs, and usage reports for accountability.
- Process Development
- Establish standardized workflows for requesting, approving, and using Azure OpenAI services.
- Create reusable templates, prompt libraries, and usage best practices.
- Support the design of escalation and incident response procedures related to model misuse or anomalies. Must-Have Skills:
- Proven experience working with Azure OpenAI Service (GPT, embedding models, etc.)
- Strong understanding of Azure administration, including identity (AAD), networking, and resource governance.
- Knowledge of LLM lifecycle management and evaluation methods.
- Experience in AI governance, security controls, and responsible AI frameworks.
- Familiarity with prompt engineering, use case discovery, and AI-driven productivity tools.
- Excellent communication skills for working with both technical teams and business users.
- Ability to support and train non-technical users and facilitate adoption across departments.
- Experience with Power Platform, Logic Apps, and Azure Functions for automation.
- Familiarity with Microsoft Purview or other data governance solutions.
- Exposure to compliance frameworks such as CMMC, NIST, ITAR, and/or internal enterprise AI policies.
- Understanding of enterprise change management and user adoption strategies.
