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Job Title: IT Support Specialist
Location: Atlanta, GA 30308
Duration: 2 months (Possible extension)
Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
Note: This position requires one day onsite per week.
Additional Qualifications
Required / Desired
Amount
of Experience
Technical front end and back end 3rd party software support
Required
7
Years
Agile Assets/Trimble Asset Management System Support
Highly desired
5
Years
JavaScript and Groovy Script
Required
5
Years
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL
Highly desired
5
Years
Job Title: IT Support Specialist
Location: Atlanta, GA 30308
Duration: 2 months (Possible extension)
Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
- High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Note: This position requires one day onsite per week.
Additional Qualifications
- Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
- Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
- Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
- This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
- Java or Other programming languages
- JavaScript
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
Required / Desired
Amount
of Experience
Technical front end and back end 3rd party software support
Required
7
Years
Agile Assets/Trimble Asset Management System Support
Highly desired
5
Years
JavaScript and Groovy Script
Required
5
Years
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL
Highly desired
5
Years