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Job Title: Agile Coach/Scrum Master
Work Location: Franklin, TN (Onsite)
Type: Contract
Key Responsibilities:
Agile Delivery Leadership
Job Title: Agile Coach/Scrum Master
Work Location: Franklin, TN (Onsite)
Type: Contract
Key Responsibilities:
Agile Delivery Leadership
- Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
- Ensure backlog readiness and sprint discipline
- Coach Product Owners on prioritization and backlog refinement
- Remove impediments that affect team velocity and delivery predictability
- Establish and monitor key performance metrics (velocity, cycle time, throughput, defect trends)
- Balance planned sprint work with operational interruptions and production support
- Lead the organization’s transition from waterfall to agile delivery practices
- Educate teams and stakeholders on agile principles and values
- Coach leadership on agile governance and portfolio alignment
- Introducing agile best practices while adapting to healthcare regulatory requirements
- Promote continuous improvement and psychological safety within teams
- Assess team maturity and implement improvement roadmaps
- Align team delivery with enterprise strategic objectives
- Integrate agile practices within existing PMO and change governance structures
- Support traceability between initiatives, releases, and compliance requirements
- Ensure audit readiness and documentation standards are maintained in an agile model
- Partner with portfolio management and leadership teams to increase delivery transparency
- Support teams delivering across enterprise platforms
- Coordinate cross-team dependencies
- Collaborate with infrastructure, integration, and operations teams
- Ensure delivery practices account for ITSM and change management requirements
- Establish baseline delivery metrics
- Provide executive-level reporting on delivery health and risk
- Identify bottlenecks and implement process improvements
- Utilize data to drive improvement
- 5 years as a Scrum Master in enterprise environments
- 3 years’ experience leading agile transformation from waterfall to agile
- Strong understanding of Scrum, Kanban, and scaled agile concepts
- Experience in regulated industries (healthcare preferred)
- Familiarity with tools such as Azure DevOps, Jira, or similar backlog systems
- Strong facilitation, stakeholder management, and conflict resolution skills
- Ability to operate at both team and executive levels
- Experience in healthcare provider or behavioral health environments
- Experience integrating agile with ITIL / ITSM practices
- Experience in enterprise portfolio alignment or SPM environments
- SAFe, CSM, or similar certifications (practical experience prioritized over certification)