What are the responsibilities and job description for the Technical Program Manager position at Jobright.ai?
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Job Summary:
Entrata is a global leader in property management software, dedicated to reshaping living experiences through innovative solutions. The Technical Program Manager will drive strategic initiatives, serve as a subject matter expert, and ensure timely, high-quality software releases while enhancing automation and precision in the software development lifecycle.
Responsibilities:
• Lead strategic initiatives by supporting cross-functional project execution across Product, Engineering, Design, Marketing, and Sales teams.
• Serve as an SME and escalation point for customers, internal stakeholders, and product teams.
• Conduct market research, competitor analysis, and customer feedback reviews to identify new product opportunities.
• Help prioritize and manage the product backlog, using data to make high-impact decisions that align with business goals.
• Contribute to writing and maintaining detailed product requirements, user stories, and documentation for globally distributed development teams (U.S. and India).
• Ensure alignment across departments to support enterprise customer needs and long-term product strategy.
• Monitor product performance and user behavior to identify improvement opportunities and drive enhancements.
• Stay current on industry trends, emerging technologies, and best practices to maintain product competitiveness.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Engineering, Business, Law, or a related field.
• 5 years of experience in product management or related roles within the software industry.
• Fluent in applied AI and LLMs across the SDLC, with expertise in advanced prompting, context engineering, agentic tool use, and designing AI-augmented workflows that drive automation, precision, and scale.
• Strong understanding of software development methodologies, particularly Agile/Scrum.
• Exceptional written and verbal communication skills; ability to simplify complex ideas for a variety of audiences.
• Experience working with enterprise customers and navigating complex software purchasing processes.
• Demonstrated success in managing and launching software products at scale.
• Strong analytical skills and a data-driven approach to decision-making.
• Experience collaborating with cross-functional, geographically distributed teams.
Preferred:
• 2 years of hands-on experience as a software engineer or in a technical role.
• MBA or other advanced degree.
• Experience working with Data Science teams or building products that leverage large-scale data sets.
Company:
Entrata is a property management software company that provides a comprehensive platform for the multifamily housing industry. Founded in 2003, headquartered in Lehi, Utah, USA, team size 1001-5000 employees, currently Late Stage. Entrata has a track record of offering H1B sponsorships.