What are the responsibilities and job description for the Support Engineer, Data Center Central Operations, Mid-Level position at Jobright.ai?
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Job Summary:
Amazon Web Services (AWS) is a leader in cloud computing, seeking a Support Engineer for their Data Center Central Operations. The role involves developing solutions for capacity recovery, collaborating with various technical teams, and ensuring the smooth operation of AWS data centers.
Responsibilities:
• You will develop solutions to move and recover capacity for customers.
• You will interact directly with Data center technicians to support escalations for issue resolution.
• You will work with systems engineers to push upstream fixes to enable capacity recovery.
• You will work to deep dive defects throughout the rack migration process, and work to develop solutions to mitigate defects.
• You will contribute to data analytics to support your role.
• You will evaluate data and trending patterns to uncover defects across product life cycles.
Qualifications:
Required:
• Experience scripting in modern program languages
• Experience troubleshooting and debugging technical systems
• 3 yrs of data center experience
Preferred:
• Process improvement / Six Sigma experience
• Experience of Linux troubleshooting for hardware related issues
• Experience of training technical content to non-technical audiences
Company:
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. Founded in 2002, the company is headquartered in Seattle, Washington, USA, with a team of 10001 employees. The company is currently Late Stage. Amazon Web Services (AWS) has a track record of offering H1B sponsorships.
