What are the responsibilities and job description for the Senior Product Manager - Marketplace Payments position at Jobright.ai?
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Job Summary:
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. As a Senior Product Manager for Marketplace Payments, you will focus on enhancing the payment ecosystem to ensure timely payments and accurate invoicing, driving accountability and collaboration across teams.
Responsibilities:
• Own and evolve the payment infrastructure and invoicing experience that underpin ShiftKey’s platform, driving reliability, scalability, and trust across the marketplace.
• Own and communicate a clear payments and digital invoicing roadmap grounded in business objectives and customer insights.
• Lead continuous discovery to validate ideas, prioritize opportunities, and align with user needs.
• Leverage build vs. buy decisions that account for best-in-class solutions, time-to-market value, and ROI.
• Collaborate with your product trio to define outcomes and map solutions that drive impact.
• Lead your team through rapid iterations from concept to launch, incorporating fast feedback loops.
• Develop deep domain expertise in our marketplace payments space.
• Support pilots and beta programs to test product-market fit and de-risk solutions before scaling.
• Partner cross-functionally with engineering, design, FP&A, legal, marketing, and support to ensure seamless execution.
• Take full ownership of delivering outcomes, not just features, and solving real customer and business problems.
• Foster strong team dynamics through collaboration, feedback, and clear accountability.
Qualifications:
Required:
• 7 years of experience in product management, preferably in a marketplace or e-commerce payments environment.
• Hands-on experience with digital payment processing workflows such as digital wallets, ledgers, invoicing, or third-party payment integrations (e.g., Stripe, Adyen, PayPal, Modern Treasury).
• Proven expertise in modern product discovery and product delivery techniques and methods.
• Demonstrated ability to learn and adapt across multiple functional business areas, including engineering, design, finance, sales, and marketing.
• Strong problem-solving skills, with the ability to navigate complex challenges and constraints, using sound judgment to assess risks and present well-structured, data-informed arguments.
• Proven ability to analyze data and leverage insights to drive better decision-making.
• Proven track record of building constructive and collaborative relationships with product teams, designers, and key cross-functional stakeholders.
Company:
ShiftKey is a scheduling and credential management platform for the healthcare industry. Founded in 2016, the company is headquartered in Dallas, Texas, USA, with a team of 201-500 employees. The company is currently Growth Stage.