What are the responsibilities and job description for the Mid-Level Business Systems Analyst position at Jobright.ai?
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Job Summary:
ICE is seeking a Client Dedicated Business Systems Configuration Analyst to support various configuration activities tailored to client business needs. This role involves acting as a technical consultant for applications related to Bankruptcy Foreclosure, Invoicing, and Claims, ensuring that client requirements are met through thorough analysis and configuration changes.
Responsibilities:
• Works within a team on Bankruptcy/Foreclosure, Invoicing, Claims, and General Services configurations to meet specific client requirements
• Expertly configures, research, and documents client needs related to Bankruptcy/Foreclosure, Invoicing, Claims, and General Services
• Works directly with the client to review and discuss their business needs
• Evaluates client configuration requests and provides estimates for the configuration effort
• Documents specifications and configuration templates for review and testing
• Provides recommendations on best practices and changes in configuration accordingly
• Acts as team leader for technical aspects of configuration projects
• May mentor entry-level analysts on processes or business/technical functions
• May require travel
• Performs other related duties as assigned
Qualifications:
Required:
• Familiarity with ICE Mortgage Technology products and services
• In-depth knowledge of Bankruptcy/Foreclosure and the integration with MSP
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to all levels (e.g. executives, managers, individual contributors)
• Awareness of Kanban and Agile methodologies
• Ability to estimate work effort for configurations and ensure the project is successfully completed
• Ability to research ideas and present outcomes in a clear and concise manner
Preferred:
• In-depth knowledge of Claims, Invoicing, and General Services is a plus
• Knowledge of SQL a plus
Company:
We are building the largest jewelry marketplace. Founded in 1999, the company is headquartered in Austin, Texas, USA, with a team of 10001 employees. The company is currently Late Stage. ICE has a track record of offering H1B sponsorships.
