What are the responsibilities and job description for the IT Business Systems Analyst (On-site Position), Mid-Level position at Jobright.ai?
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Job Summary:
Hampton Roads Transit is looking for dynamic individuals to enhance public transportation services. The IT Business Systems Analyst will prioritize business needs, document process improvements, and develop technical documentation while collaborating with various stakeholders.
Responsibilities:
• Ability to identify data from primary or secondary data sources
• Ability to Identify, analyze, and interpret trends or patterns in complex data sets
• Identify work elements in detail and develop work standards and method improvements.
• Develop procedures, forms, and work measurements to effect methods improvement, work simplification.
• Create presentations and charts for informative and accurate dissemination of data and trends.
• Develop methods to determine performance within the department and identify trends.
• Write and/or edit manuals for uniform use of new or revised procedures and policies.
• Perform independent or collaborative market research for the purposes of information gathering in support of proposal or solicitation development.
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and update technical documentation and content adhering to format, structure, and style guidelines.
• Proficiency in writing clear and concise technical and non-technical materials using authoring tools.
• A self-starter and quick learner with excellent written and oral communication skills and an eye for pertinent detail.
• Ability to listen and effectively translate complex technology discussions into workflows, requirements, business processes and policies.
• Ability to complete assigned deliverables within strict timelines and work well in a fast-paced project environment.
• Keen attention to detail.
• Delivery of product with strict adherence to deadlines and timelines.
• Managing records created and received in compliance with Hampton Roads Transit’s Records Management Policy and Procedures.
• Responsible for coordinating the records management effort within the department.
Qualifications:
Required:
• Ability to identify data from primary or secondary data sources
• Ability to Identify, analyze, and interpret trends or patterns in complex data sets
• Identify work elements in detail and develop work standards and method improvements.
• Develop procedures, forms, and work measurements to effect methods improvement, work simplification.
• Create presentations and charts for informative and accurate dissemination of data and trends.
• Develop methods to determine performance within the department and identify trends.
• Write and/or edit manuals for uniform use of new or revised procedures and policies.
• Perform independent or collaborative market research for the purposes of information gathering in support of proposal or solicitation development.
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and update technical documentation and content adhering to format, structure, and style guidelines.
• Proficiency in writing clear and concise technical and non-technical materials using authoring tools.
• A self-starter and quick learner with excellent written and oral communication skills and an eye for pertinent detail.
• Ability to listen and effectively translate complex technology discussions into workflows, requirements, business processes and policies.
• Ability to complete assigned deliverables within strict timelines and work well in a fast-paced project environment.
• Keen attention to detail.
• Delivery of product with strict adherence to deadlines and timelines.
• Managing records created and received in compliance with Hampton Roads Transit’s Records Management Policy and Procedures.
• Responsible for coordinating the records management effort within the department.
• Candidates who have cross-functional experience in the technology industry with writing experience preferred.
• Candidate must be a fast learner, self-motivated, and able to manage multiple deliverables simultaneously.
• Major/concentration in Information Systems, or Technical Communications a plus
• Work collaboratively with SME experts to coordinate and edit material
• Ability to learn and understand functionality of varied enterprise systems and software applications
• Ability to lead JAD sessions and/or facilitate meetings to extract requirements for a scope of work or a development project.
• Ability to translate technical details into functional business language
• Support software testing documentation activities as required
• Working knowledge of technology and engineering processes
• Ability to effectively convey information and work well in a structured environment
• Ability to communicate effectively with different levels of management and within the business administrative, functional and technical communities.
• Good critical and analytical thinking.
• Proven ability to self-edit work effectively as well as to write clear, concise and comprehensive documentation on complex, multi-level technical issues, including storyboard creation and development
• Excellent organization, strong written/verbal communications and writing styles with an eye for detail.
• Ability to grasp complex software, learn quickly and work within tight deadlines.
• Ability to handle multiple tasks simultaneously and meet multiple deadlines.
• Excellent written and verbal communication skills.
• Sample work will be requested.
• Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
• Problem-solving skills associated with software applications used.
• Bachelor’s degree or equivalent work experience, certifications, and training
• At least 3 years’ experience writing clear and concise technical documentation
• At least 10 years of general cross-functional technology experience
• Possess a valid Driver's License.
• Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).
Preferred:
• Candidates who have cross-functional experience in the technology industry with writing experience preferred.
• Major/concentration in Information Systems, or Technical Communications a plus
Company:
Hampton Roads Transit provides bus, paratransit, ferry & light rail service. Founded in 1999, the company is headquartered in Hampton, Virginia, USA, with a team of 1001-5000 employees. The company is currently Late Stage.