What are the responsibilities and job description for the Mid-Level Project Manager- PDCX/Toast position at Jobright.ai?
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Job Summary:
Potbelly Sandwich Works is a nationally recognized neighborhood sandwich shop looking for a Project Manager- PDCX/Toast to coordinate the implementation and upgrade of Point of Sale systems across the enterprise. This role involves working with cross-functional teams to ensure timely and budget-compliant project delivery while managing risks and fostering collaboration.
Responsibilities:
• Coordinate and lead planning and execution of POS system implementations and upgrades across multiple locations, ensuring timely delivery and adherence to scope.
• Serve as the primary liaison for stakeholders, communicating project status, aligning expectations, and addressing any concerns.
• Track project progress, manage changes in scope or schedule, and mitigate risks as they arise.
• Effectively communicate project status, risks, issues, and key decisions to stakeholders and project leadership.
• Escalate medium to high risks, issues, and required decisions to leadership promptly.
Qualifications:
Required:
• Bachelor’s degree in IT, Business, or a related field.
• 3–5 years of experience managing technology or infrastructure-related projects.
• Strong background in vendor management and coordination, ensuring on-time and quality delivery of services.
• Proficient in project management tools like Azure DevOps, Smartsheet, or other PM tools.
• Strong communication skills and the ability to align cross-functional teams.
• Empathetic leadership style with a proactive, solutions-focused mindset.
• Highly organized, detail-oriented, and able to manage ambiguity in fast-paced environments.
• Effective time management and problem-solving abilities, especially under pressure.
• 40–50 hours per week, with flexibility for high-priority projects.
• Remote with frequent travel to HQ and shop locations (75% travel required).
• Must participate in virtual collaboration across multiple time zones.
Preferred:
• PMP, CSM, or similar project management certification is preferred.
• Experience with POS systems and related technologies (Olo, Crunchtime, Toast, or similar) is beneficial.
Company:
Potbelly Sandwich Works is a restaurant chain that sells sandwiches through its shops while providing pick-up facilities for online orders. Founded in 1996, the company is headquartered in Chicago, Illinois, USA, with a team of 5001-10000 employees. The company is currently Public Company.