Healthcare Privacy & Compliance Officer, Mid-Level

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Job Summary:

Bicycle Health is a telemedicine group specializing in the treatment of individuals with Opioid Use Disorder. The Privacy & Compliance Officer will support the design, implementation, and oversight of healthcare compliance and privacy operations, ensuring adherence to relevant laws and regulations while collaborating with various stakeholders across the organization.

Responsibilities:

• Serve as the organization's Privacy Officer, overseeing policies and practices that ensure compliance with HIPAA, 42 CFR Part 2, and relevant state laws.

• Monitor and respond to compliance-related incidents, investigations, and inquiries.

• Develop and update compliance-related policies, procedures, and training materials.

• Conduct and support compliance risk assessments, internal audits, and monitoring efforts to evaluate adherence to regulatory and contractual obligations.

• Track regulatory changes, assess impact, and communicate key updates to internal stakeholders.

• Manage preparation and coordination of responses to third-party audits, subpoenas, and government inquiries.

• Design and deliver training and education for clinical and non-clinical staff on privacy and compliance topics.

• Maintain systems for issue intake, investigation, resolution, and reporting (e.g., incident tracking, hotline follow-up).

• Collaborate closely with operational VPs and department heads to integrate compliance goals into day-to-day operations.

• Maintain and analyze metrics related to compliance performance and risk indicators.

• Support the conflicts of interest disclosure process and credentialing compliance workflows.

• Participate in internal compliance committees and serve as a liaison to external counsel when needed.

• Oversee all aspects of Bicycle Health's physical office operations to ensure compliance with HIPAA, the Controlled Substances Act, and other relevant local, state, and federal laws.

Qualifications:

Required:

• Bachelor's degree required

• 3–5 years of experience in healthcare compliance, privacy, legal, or risk management roles, ideally in multi-state environments or telehealth organizations

• Working knowledge of HIPAA, 42 CFR Part 2, and applicable federal and state regulatory frameworks

• Demonstrated ability to interpret complex regulations and apply them in a fast-paced operational context

• Effective communicator with strong writing, training, and documentation skills

• Experience working cross-functionally with operations, clinical leadership, and legal/compliance teams

• Comfort with remote work platforms (e.g., Zoom, Slack, Google Workspace)

• Ability to travel up to 15% of the time

• Access to a private, professional remote work environment with high-speed internet and appropriate setup for video conferencing

Preferred:

• Bachelor's degree in healthcare administration, law, public health, or related field

• Certified in Healthcare Compliance (CHC) and/or Certified in Healthcare Privacy Compliance (CHPC) preferred or attainable within 12 months of hire

• Familiarity with macOS

Company:

Bicycle Health is a virtual addiction medicine clinic that helps treat opioid dependence or use disorder. Founded in 2017, the company is headquartered in San Francisco, California, USA, with a team of 51-200 employees. The company is currently Growth Stage.