What are the responsibilities and job description for the Analyst – Direct Sales Analytics, Entry Level position at Jobright.ai?
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Job Summary:
EchoStar is reimagining the future of connectivity, offering services across satellite television, live-streaming, and smart home installations. The Analyst/Developer II – Direct Sales Analytics will be responsible for data management, reporting, and analytics to drive performance in the sales department, while advocating for data-driven decision making.
Responsibilities:
• Locate and integrate data from various sources, ensuring data accuracy and building comprehensive reporting dashboards for all levels of management within sales and retention teams
• Design and implement reporting alerts to proactively monitor for unforeseen spikes, dips, or trend changes in key business metrics
• Analyze and interpret trends in sales and retention metrics to provide actionable recommendations for business process improvements and strategy adjustments
• Define business problems, collect relevant data, establish facts, draw valid conclusions, and present clear and concise communication to diverse internal departments
• Collaborate closely with multiple business units to provide deep technical understanding of the data driving performance, acting as a data subject matter expert
• Manage and maintain the data infrastructure for the sales agent variable compensation plan, ensuring accuracy and timely processing of incentive payments
• Analyze call center data to recommend and implement call routing strategies that optimize agent efficiency and customer experience
• Perform special projects, research, analysis, and presentations at the request of senior DISH leadership
• Manage the DISH-wide Tableau Server site, including user permissions, performance optimization, and content management
Qualifications:
Required:
• BA/BS in a business or STEM field (information systems, math, finance, accounting) or comparable experience
• 2 Years experience in an analyst role using SQL, Tableau Cloud, AWS cloud and other cloud-based data platforms
• Tableau and SQL skills required
• Strong analytical thinking and problem-solving skills; familiar with relational database concepts
• Demonstrated ability to work independently, proactively identify opportunities for improvement
• Attention to detail
• Excellent communication, presentation, and documentation skills
Preferred:
• Experience with machine learning problems (AI / Predictive Analytics) preferred
• AI platforms (ex Dataiku, Google AI Studio) a plus
• Amazon Athena, Amazon Redshift and Python experience a plus
Company:
EchoStar Corporation (NASDAQ: SATS) is a premier global provider of satellite communication solutions. Founded in 1980, the company is headquartered in Englewood, Colorado, USA, with a team of 1001-5000 employees. The company is currently Public Company.
