Vice President- US Operations- Financial

Embrace the opportunity to shape the future of workplaces across industries at Gallagher Benefit Services, where you'll have the power to impact lives and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

The Financial and Retirement Services Vice President of Operations serves to represent Financial and Retirement Services (F&RS) from an operational standpoint by supporting the strategic goals of the organization, as outlined by the division and the Practice.

This will be accomplished by driving consistency, best practices, efficiency and the quality of work products and processes in order to deliver best in class services and resources to improve client sales, satisfaction and retention.

• Lead the F&RS operations strategies through both direct management of F&RS operations teams and matrix relationships across local branch offices.
• Work cross functionally with GBS business partners including: Account Management, Client Support Services, Compliance, Finance, Global Support Services, HRIT, Human Resources, Marketing and Sales Operations to support divisional objectives.
• Collect and analyze data to promote strategies in operational efficiency, including organization structure design.
• Recommend operational metrics to proactively improve quality of divisional and F&RS services.
• Drive adoption of recommended solutions with quantifiable ROI.

You will also provide operational expertise and proven approaches including organizational efficiency, process improvement and automation which includes reviewing internal systems and providing suggestions towards tool development.

In addition, you will advise and implement technology and/or vendor solutions to support operations and sales activities; drive utilization of technology and solutions across the practice.

We are looking for a seasoned professional with:

• BA or BS degree with relative industry experience.
• 10 years of operational experience within the insurance and/or benefits industry.
• 10 years of program management or consulting within the insurance and/or benefits industry.
• Experience with managing resources, risk analysis, budgets and client onboarding and relationship management.

We value candidates with strong analytical, organizational and problem solving capabilities who can think critically and make sound decisions.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Education expense reimbursement.
• Paid parental leave.

Other benefits include:

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...