Loan Administrator

• Administer the complete lifecycle of loan facilities and transactions, including drawdowns, rollovers, repayments, prepayments, funding, rate fixings, fees, commissions, external payments, interest collections, and Nostro reconciliations.
• Manage the day-to-day operational administration of an assigned loan portfolio, responding to ad-hoc queries, investigating discrepancies, and tracking relevant data points.
• Oversee facilities and associated product structures while ensuring Business-as-Usual deliverables are completed accurately, efficiently, and on time.
• Maintain accurate operational reference data and support designated data-management processes.
• Apply internal control frameworks and ensure operational activities comply with applicable regulatory and organizational requirements.
• Identify and escalate operational anomalies, bottlenecks, risks, and control deficiencies to the appropriate team leadership.
• Collaborate with international Business Support teams and colleagues across multiple locations to ensure smooth and consistent loan operations.
• Contribute to process improvements, ad-hoc assignments, and strategic initiatives led by management.
• Support IT and management teams during system releases, including preparing for and executing User Acceptance Testing (UAT).
• Maintain current knowledge of loan operations, relevant systems, processes, and regulatory requirements.
• Complete mandatory training and continuously develop the technical and operational knowledge required for the role.
• Follow Canadian regulatory requirements, internal policies, operational procedures, financial-security controls, fraud-prevention measures, and anti-financial-crime requirements.

Requirements

• Bachelor’s or Master’s degree in Business, Management, Information Technology, or a related discipline.
• 3–5 years of commercial banking operations experience, ideally with exposure to loan administration; experience with ACBS is preferred.
• Strong understanding of core banking operations, including accounting, funding, Nostro entries, and cash management.
• Familiarity with loan agreements, credit facilities, contractual terms, conditions, and related lending processes.
• Strong proficiency in Microsoft Office, particularly Excel and Word, with the ability to learn proprietary loan, payment, and operational platforms.
• Fluent, professional-level English communication skills; French proficiency is an asset, as are additional languages.
• Strong investigative and problem-solving abilities, with the capacity to analyze discrepancies and resolve complex operational issues.
• Experience working with IT teams in project environments, including User Acceptance Testing (UAT), is valuable.
• Excellent written and verbal communication skills, with the ability to work effectively with international and cross-functional stakeholders.
• Collaborative mindset and the ability to work effectively within diverse, globally distributed teams.
• Strong organization, adaptability, multitasking, and time-management skills.
• Ability to remain composed and effective in high-pressure operational situations.
• Self-motivated, detail-oriented, accountable, and capable of working independently.
• Willingness to work within a 9:00 AM–6:00 PM schedule, with occasional operational support potentially required outside standard working days.
• Ability to operate according to a U.S. holiday calendar.

Benefits

• CAD $80,000 annual salary.
• Term-to-permanent employment opportunity.
• Flexible working hours within the standard 9:00 AM–6:00 PM schedule.
• Hybrid flexibility: voluntary remote work for up to 2 days per week after completing 2 months of tenure.
• Opportunity to work within an international loan operations environment supporting complex commercial banking activities.
• Exposure to cross-border teams and Business Support functions in North America and internationally.
• Opportunity to contribute to process improvements, technology initiatives, and UAT activities.
• Professional development through ongoing domain training and mandatory learning programs.
• Opportunity to build expertise in loan administration, data governance, operational controls, and financial-services compliance.