What are the responsibilities and job description for the Accounts Receivable Collections Associate position at Jobgether?
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Accounts Receivable Collections Associate based in Brazil.
This role offers the opportunity to support financial operations by managing customer accounts and ensuring efficient collections processes.
You will play a key part in maintaining healthy cash flow through accurate account management, proactive communication, and issue resolution.
The position requires strong organizational skills, attention to detail, and the ability to build professional relationships with clients.
Working remotely, you will collaborate with internal teams to resolve billing challenges and improve collection workflows.
This is a great opportunity for a detail-oriented professional who enjoys problem-solving and working independently.
You will contribute directly to financial accuracy, customer satisfaction, and operational efficiency.
The role provides exposure to international business practices and remote collaboration with cross-functional teams.
The Accounts Receivable Collections Associate will be responsible for managing outstanding balances, supporting collection activities, and maintaining accurate financial records. This role requires a proactive approach to customer communication, payment resolution, and continuous improvement of accounts receivable processes.
- Contact customers through phone, email, and written communication to collect overdue payments.
- Follow up consistently on delinquent accounts to reduce aging balances and support timely payments.
- Investigate and resolve billing discrepancies, ensuring account information remains accurate and updated.
- Apply customer payments and maintain detailed financial records.
- Process credit card payments, issue credits, and complete account adjustments when necessary.
- Negotiate payment arrangements when appropriate to support collection objectives.
- Respond to inbound customer inquiries and provide accurate guidance or routing support.
- Perform data entry and maintain organized account documentation.
- Collaborate with Sales, Billing, Customer Service, and other internal teams to resolve account-related issues.
- Support improvements to collections procedures, workflows, and operational efficiency.
Requirements:
The ideal candidate is a financially organized and customer-focused professional with experience in accounts receivable and collections. The role requires strong communication skills, attention to detail, independence, and the ability to manage multiple priorities in a remote environment.
- 2 to 3 years of experience in Accounts Receivable, collections, billing, or a related financial role.
- Experience with billing and invoicing processes using QuickBooks.
- Strong understanding of accounts receivable procedures and collection best practices.
- Ability to investigate payment issues, resolve discrepancies, and follow up on outstanding balances.
- Advanced proficiency with Microsoft Office Suite, Google Workspace, and financial systems.
- Excellent verbal and written communication skills with a professional and client-oriented approach.
- Strong organizational skills with high attention to detail and accuracy.
- Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
- High level of integrity and professionalism when handling confidential financial information.
- Self-motivated, results-driven, and comfortable working independently.
- Experience managing high-volume collections or aging account portfolios is a plus.
- Experience collaborating with cross-functional teams in dynamic environments.
- Experience supporting US-based clients and familiarity with US business communication standards is preferred.
- Comfortable working fully remotely.
- Availability to work according to US Pacific Time (PST) business hours.
- High school diploma or equivalent required.
Benefits:
- Fully remote work model.
- Full-time long-term independent contractor opportunity.
- Opportunity to work with international clients and teams.
- Professional growth opportunities within financial operations.
- Exposure to US business practices and remote collaboration environments.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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