What are the responsibilities and job description for the Account Manager position at Jobgether?
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager in Canada.
This role is focused on driving inbound sales growth and building strong, trust-based relationships with clients in a fast-paced SaaS environment. You will act as a key commercial contact, helping prospects and customers understand the value of a modern software escrow and disaster recovery platform. The position combines consultative sales, customer success, and opportunity generation, requiring both strategic thinking and hands-on execution. You will engage with inbound leads, run product demonstrations, and guide clients through tailored solutions that meet their needs. The environment is dynamic and startup-like, with a strong emphasis on ownership, experimentation, and continuous improvement. Your work will directly influence revenue growth, customer satisfaction, and long-term partnerships.
\n- Manage inbound sales opportunities by advising prospects and building strong, trust-based client relationships.
- Respond to customer inquiries via email and other channels in a timely, professional, and solution-oriented manner.
- Identify and follow up on inbound leads through email and phone outreach to generate qualified opportunities.
- Conduct online product demonstrations to showcase platform features and value propositions.
- Create, present, and negotiate commercial offers to close deals with new customers.
- Upsell and expand relationships with existing customers by identifying additional needs and value opportunities.
- Run A/B testing and iterate on outreach and sales approaches to improve conversion rates.
- Collaborate with internal teams to refine messaging, customer experience, and sales processes.
Requirements:
- 1–2 years of experience in a sales, account management, or customer-facing role with proven performance against targets.
- Strong English communication skills, both written and verbal, with the ability to build rapport and trust quickly.
- Experience or comfort with SaaS products and modern digital tools.
- Strong problem-solving skills with the ability to identify customer needs and propose effective solutions.
- Excellent time management and organizational skills, with the ability to prioritize multiple tasks and deadlines.
- Comfortable conducting online demos and presenting solutions to customers.
- Positive, adaptable mindset with the ability to perform well in a fast-paced and changing environment.
- Ability to work independently while contributing effectively within a collaborative team.
- Availability to work aligned with US business hours.
Benefits:
- Remote-first and flexible work environment.
- Startup culture with high ownership and impact.
- Supportive and collaborative international team.
- Structured onboarding with training and ramp-up support.
- Regular team activities and engagement initiatives.
- Opportunity to directly influence product growth and customer success.
- Open communication culture with direct feedback loops.
- Career growth opportunities in a fast-scaling SaaS environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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