What are the responsibilities and job description for the Receptionist position at JOB SQUAD INC?
JOB SQUAD POSITION DESCRIPTION
JOB TITLE: Receptionist
IMMEDIATE SUPERVISOR:
Vocational Benefits Counselor
DATE PREPARED OR REVISED: 08/05/2025
It is the policy of Job Squad that there shall be a description to provide essential information about the work activities to be performed and specification, which shall identify education, experience and skill requirements relevant to adequate performance in the position as described. There shall be no unnecessary specifications which might have the effect of disqualifying a disproportionate number of minorities, women, Vietnam era veterans, disabled individuals, persons over 40 years of age or other protected class members.
PURPOSE: The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that Job Squad, Inc.’s services are provided in an effective and efficient manner.
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required. Experience with computers, specifically Microsoft Work and Excel, a plus. Familiar with social media posting for marketing strategies is preferred.
CUSTOMER SERVICE AND HUMAN RELATIONS:
Many duties are of a personal, interactive nature and, therefore the Receptionist must have the ability to deal effectively with a variety of personalities and situations requiring tact, judgment, discretion, and poise. S/he must have good customer service skills, use positive language and reinforce a climate of caring.
DUTIES AND RESPONSIBILITIES:
- Oversee all aspects of general office coordination
- Answering phones, transferring, greeting and general office interaction and coordination with vendors and visitors.
- General office work including but not limited to filing, printing, collating, faxing, shredding and completing various paperwork
- Assist in the planning and preparation of meetings, conferences and conference telephone calls
- Maintain an adequate inventory of office supplies
- Respond to public inquiries about services and the organization
- Provide word processing and administrative support to the CEP and Presort departments
- Receive, sign, sort, deliver, and record mail
- Ensure that the reception and meeting areas are clean and tidy.
- Assist in packaging and mailing documents
- Assist in tracking and receiving documents for the Vocational Benefits Counselor
- Assist in tracking billing and payments received
- Make phone calls and schedule appointments for the Vocational Benefits Counselor
- Participate in community engagement activities
- Assist in posting social media marketing on the company social media accounts, working with the graphic designer as needed to create marketing graphics
- Perform other duties as assigned or as necessary in emergency situations
This description is set forth by way of example and not by way of limitation, the significant tasks and duties, responsibilities, authority, relationships and accountabilities assigned to the employee in this position. The qualifications specified are valid requirements directly related to job performance.
_________________________________
Signature and Date of Job Squad Representative
Incumbent's Statement
I understand this description set forth by way of example and not by way of limitation the significant tasks and duties, responsibilities, authority, relationships and accountabilities assigned to the employee in this position. It does not confer inherent rights to a particular task, duty,
responsibility, authority, relationship or accountability and does not constitute an employment contract between Job Squad and the employee assigned to this position.
_________________________________
Signature and Date
Job Squad, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, veteran status or any other legally protected status. As an employer with an Affirmative Action Program, we comply with government regulations, including Affirmative Action responsibilities where they apply.
Salary : $11 - $12