HVAC Service Tech - Bilingual

Responsibilities:

• Perform maintenance of all HVAC VRV, Unitary & applied equipment.
• Repair and replace defective equipment, components, or wiring. Intermediate - advanced independent diagnostics, troubleshooting, pipefitting, and brazing of CAT I, II, and III equipment. Specific equipment responsibilities include but are not limited to the following (Category I): water-cooled single and dual centrifugal chillers up to 200-2700 tons, screw chillers up to 400 tons, air-cooled chillers up to 530 tons, centrifugal screw templifiers, and magnetic drive chillers 100-700 tons.
• Conduct warranty service application by independently inspecting and testing systems to verify functionality for all CAT I, II, and III equipment.
• Verify functionality of new CAT I, II & III equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Responsible for providing parts and labor-hours needed for repairs of CAT I, II & III Equipment after a confirmed diagnosis, so that the SSR could quote the job
• Lead the rebuild and retrofit of CAT I, II and III level units. Direct technician Levels I and II through hands-on demonstration of the necessary steps and introduce centrifugal rebuilds.
• Adhere to Daikin and customer safety policies and OSHA guidelines by wearing personal protective equipment when completing service tasks and completing jobsite hazard assessment prior to initiating service.
• Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audience.
• Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
• Responsible for the mentorship of service technician levels I and II, and hands-on training of CAT I, II, and III equipment.
• Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Basic data entry and ability to navigate the use of email, internet, word processing programs.
• Download programs into CAT I, II & III equipment, and Micro controllers.
• Analyze and assess chiller trend data to ensure optimal performance.
• Analyze and assess VRV trend data to ensure optimal performance.
• Ensure standards, policies, procedures, and maintenance of a clean work area are upheld at all times.
• May directly supervise the level I and II service technicians. Conduct supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints; and resolving problems.
• Participate in on-call rotation as required in the region.
• Follow all OSHA and Daikin Applied safety policies and procedures.
• Potential travel requirements with some overnight travel.