What are the responsibilities and job description for the Production - Delhi Skyline position at Jo-Jon Co., Inc.?
Delhi Skyline
Production Responsibilities
- Work as a team with the rest of your crew (servers, cashiers, management, kitchen).
- Have complete knowledge of portions for all food items.
- Understand how to call food and pull plates.
- The only food to be pulled or made is food that is rung in on a ticket.
- Understand the walk in food rotation and the location of items/stock (what cheese tub to use, which 10 inch shells to grab, first in first out method, etc).
- Keep talking between employees to a bare minimum.
During downtime/slow periods:
- Wipe down Steam-Table
- Sweep the floor
- Fill cheese pans
- Fill chili
- During rushes, keep an eye on cheese pans on table: If they are close to empty, grab another.
- Always be aware of Drive Thru times.
- Wash your hands each time you change tasks.
- Fully stock Steam-Table (chili, cheese, spaghetti) and walk in prep (tomatoes, cucumbers, etc) at the end of shift.
- Bathrooms are to be checked and stocked/cleaned after every shift.
- No food or drink is to be consumed around Steam-Table, server station, food prep areas, or carry out stations
Customer Service
- Answer the telephone with “Thank you for calling Delhi Skyline this is (your name) how can I help you.”
- Always be smiling.
- Actively engage and interact with customers sitting at the counter.
- Greet customers as they walk in.
Be aware of:
- Carry out customers
- Paying customers at front register
Your #1 priority is to have customers happy while they are here and when they leave.