Demo

Inside Sales Representative

JMS Metals
Jackson, TN Remote Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 6/15/2026

Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and specifications, including carbon hot rolled and cold finished steel, pipe and tubular products, stainless steel, aluminum and other non-ferrous specialty metals. Its energy field stores carry a specialized product line focused on the needs of energy industry customers. Its steel distributors operations act as master distributors selling steel in large volumes to other steel service centers and large equipment manufacturers mainly on an "as is" basis. JMS is a part of the Russel Metals family of companies.

Job Description

JMS Russel Metals is looking for an experienced Inside Sales Representative to join our Jackson, TN location.

ESSENTIAL DUTIES:

  • Utilize sales and product knowledge to promote the company’s products and increase customer base
  • Call potential and existing customers to sell the company’s products and services
  • Set profit margins and pricing for regular orders, large orders and quotes
  • Procure and purchase products to fulfill orders
  • Monitor technical and business objectives of prospective customers
  • Negotiate and prepare material bids for significant clients by setting pricing and profit margins and formulating all plan details
  • Provide purchasing feedback as it relates to inventory levels, dead stock and new product evaluation
  • Maintain acceptable profit margins to maintain/increase company’s over-all financial health
  • Monitor quality control and implement operating practices to ensure customer satisfaction
  • Monitor ship dates and back orders
  • Supervise billing and delivery of product to customers
  • Build and maintain customer relationships
  • Setup and maintain customer data base
  • Work cohesively with outside sales team
  • Maintain customer satisfaction (product accuracy, delivery, billing)
  • Participate in on-call sales schedules

JOB QUALIFICATIONS

  • Must have at least 2-5 years sales and/ or customer service experience
  • Steel Industry experience preferred (Please clearly highlight the steel experience on your resume)
  • Prior experience in metals/steel industry
  • Customer focus and relationship building abilities
  • Must be able to work in a team environment
  • Problem solving and decision-making skills
  • Effective listening and communications skills (verbal & written)
  • Strong organizational skills and accuracy are a must
  • Proficient Computer Literate – MSOffice – Advanced Excel abilities
  • Mathematical skills to calculate profit percentages, margins, totals, inventory levels etc.
  • A professional, helpful demeanor both on the phone and in person
  • Valid driver’s license and good driving record

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to grounds protected by law including race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability. Please no solicitation by recruiting agencies.

#JMS

Job Type: Full-time

Benefits:

  • Paid time off

Application Question(s):

  • How many years of inside sales experience do you have in the steel industry?

Work Location: In person

Salary.com Estimation for Inside Sales Representative in Jackson, TN
$48,484 to $65,309
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