General Manager - Restaurant

General Manager – Fast Casual Restaurant

Location: Long Island, NY

Employment Type: Full-Time

Compensation: $40,000–$60,000 per year Performance Bonuses

About Us

We're a fast-growing, high-energy fast-casual restaurant specializing in premium American comfort food, including smash burgers, hand-breaded chicken sandwiches, loaded fries, specialty shakes, and creative menu items.

We're looking for an experienced General Manager who doesn't just keep the restaurant running—they help it grow.

This role is ideal for someone who enjoys leading people, improving operations, creating memorable guest experiences, and bringing fresh ideas that drive business.

Position Overview

As General Manager, you'll oversee the day-to-day operations of the restaurant while working directly with ownership to grow sales, improve customer experience, and build an exceptional team.

This position combines restaurant operations, leadership, local marketing, and business development.

We're looking for someone who treats the restaurant like it's their own.

ResponsibilitiesRestaurant Operations

• Manage daily restaurant operations
• Lead both Front of House and Kitchen teams
• Ensure exceptional customer service
• Maintain food quality and consistency
• Monitor cleanliness and organization
• Maintain health department standards
• Manage opening and closing procedures
• Resolve customer concerns professionally

Team Leadership

• Hire, train, and develop employees
• Build weekly staff schedules
• Coach and motivate team members
• Conduct performance reviews
• Hold team members accountable
• Foster a positive, energetic workplace culture
• Lead by example during busy service periods

Inventory & Purchasing

• Place food and supply orders
• Manage inventory levels
• Reduce waste
• Monitor food costs
• Track vendor deliveries
• Maintain proper inventory counts

Administrative Responsibilities

• Input daily sales and operational data
• Review labor costs
• Manage payroll information
• Monitor restaurant performance metrics
• Maintain operational reports
• Assist with budgeting and forecasting

Marketing & Community Engagement

This isn't a manager who simply runs shifts.

We're looking for someone who enjoys helping grow the business.

Responsibilities include:

• Creating weekly promotions and specials
• Managing the restaurant's social media presence
• Posting engaging content
• Working with ownership on marketing initiatives
• Developing local partnerships
• Coordinating community events
• Building relationships with schools, sports teams, businesses, and local organizations
• Finding creative ways to increase traffic and repeat customers

We value people who bring ideas not just execute them.

What We're Looking For

We're searching for someone who is:

• Charismatic
• Outgoing
• Organized
• Competitive
• Reliable
• Creative
• Detail-oriented
• Results-driven
• Passionate about hospitality
• Comfortable leading by example

You should be equally comfortable working the front counter during a rush, coaching employees, reviewing inventory, or brainstorming the next promotion with ownership.

Preferred Qualifications

• 3 years of restaurant management experience
• Experience leading both kitchen and front-of-house teams
• Scheduling and labor management experience
• Inventory and food ordering experience
• Experience creating restaurant promotions
• Social media experience preferred
• Strong communication skills
• Leadership experience with teams of 10 employees
• Ability to multitask in a fast-paced environment
• Knowledge of food safety and sanitation standards

Bonus Qualifications

Experience with:

• Restaurant POS systems
• Food cost analysis
• Catering
• Event planning
• Local marketing
• Loyalty programs
• Community partnerships
• Content creation
• Photography or video for social media

What Success Looks Like

Within your first year, you'll help us:

• Increase restaurant sales
• Build a stronger team culture
• Improve guest satisfaction
• Create successful promotions and events
• Grow our social media presence
• Develop meaningful community relationships
• Improve operational efficiency
• Help establish the restaurant as a local favorite

Why Join Us?

This is more than a restaurant management position.

You'll work directly with ownership and have a voice in the future of the business. We encourage new ideas, reward initiative, and want someone who is excited to help shape the restaurant's growth—not just manage the day-to-day.

If you're a natural leader who loves hospitality, enjoys thinking creatively, and wants to make a real impact, we'd love to hear from you.

To stand out, tell us about one promotion, event, or idea you personally introduced at a previous restaurant that increased sales, customer traffic, or guest engagement. If you have photos, social media examples, or measurable results, we'd love to see them.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: In person

Salary : $40,000 - $60,000