Demo

Warehouse Operations Manager

JLL
Apex, NC Full Time
POSTED ON 11/18/2025
AVAILABLE BEFORE 12/18/2025
What this job involves - The Warehouse Operations Manager will manage and oversee all activities related to shipping/receiving, storing, delivering, transferring, reconciling, and cycle counting materials per cGMP procedures and regulations, within multiple systems and/or between multiple sites.

What your day-to-day will look like:

  • Manage various critical warehouse operations by building & leading the warehouse operations team, leading operations ramp up strategy & execution, and lead tactical & long-term strategic initiatives to drive production readiness & ramp-up.
  • Contribute to a positive, constructive & ambitious work environment.
  • Develop employees by providing resources, career development, coaching & feedback.
  • Drive a safe workplace culture, ensuring safety & environmental requirements are met.
  • Ensures that materials are received, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations and specifications.
  • Manage daily plan to exceed expectations for productivity, accuracy, and quality compliance.
  • Ensures GMP activities follow approved GMP procedures and are documented according to cGMP and/or GDP requirements. May also execute these GMP tasks.
  • Will participate in daily meetings, report adherence to key performance indicators “KPI” and will timely escalate any issues preventing compliance with the required service level or KPI.
  • Responsible for ensuring that risks are identified, assessed, and corrected to ensure the safety, purity, quality, and effectiveness of the product(s) manufactured.
  • Ensures that staff complete required assigned training prior to performing assigned GMP activities.
  • Ensures that non-conformances for areas of responsibility are reported promptly to the Quality unit and investigated per procedures.
  • Prepare and participate in regulatory audits and inspections.
  • Manage Minor Deviations and ensures that corrective actions and preventive actions (CAPA) are managed and closed according to procedures.
  • Ensures the requirements of the Quality Management System are fulfilled.
  • Supports Continual Improvement initiatives, programs and projects.
  • Uses Microsoft Office tools such as Excel, Power Point, Project to update metrics and present information.

Required Qualifications:

  • Associate’s degree and 2 years of Warehouse Management and/or Material Handling experience OR 4 years in a technical school setting with hands-on experience OR High school diploma / GED and 6 years of Warehouse Management and/or Material Handling experience.

Preferred Qualifications:

  • Experience working in a warehouse environment (pharmaceuticals or biotechnology)
  • Basic knowledge of warehouse inventory management, SAP and Microsoft Office
  • Understand and carry out to Department of Transportation (DOT) and international shipping requirements (IATA)
  • Understanding of Good Distribution Practices
  • Knowledgeable of Cold Chain distribution requirement
  • Ability to comfortably lift 30lbs
  • Ability to operate a forklift or other powered industrial vehicle
  • Possess and exhibit good attention to detail
  • Able to work standing, walking, or, moving around offices, work site; crawling, crouching, or other non-sitting working positions

Location: Apex, NC

Salary.com Estimation for Warehouse Operations Manager in Apex, NC
$78,829 to $106,542
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