Senior Director, Training Program Management

Senior Director, Training Program Management – JLL

What this job involves: As Senior Director of Training Program Management at JLL, you will lead the strategic design, development, and delivery of industry wide learning initiatives that strengthen our global Life Sciences workforce. In this leadership role, you'll architect and deliver comprehensive training programs that empower employees across all levels and functions to expand their capabilities. You'll collaborate with senior stakeholders and HR partners to identify skill gaps, align learning strategies with business objectives, and create scalable solutions. At JLL, we embrace innovative ways of working and prioritize opportunities to strengthen and advance your career—and in this role, you'll do the same for thousands of colleagues worldwide. You'll oversee a team of training associates and establish performance metrics to measure training effectiveness. This position requires a strategic thinker who can balance vision with management to deliver operational excellence ensuring our training programs reflect our commitment to clients.

What your day-to-day will look like:

• Partner with business leaders to assess organizational learning needs and translate business strategies into actionable training roadmaps
• Lead the end-to-end design and execution of global training programs spanning leadership development, technical skills, compliance, and professional competencies
• Build and mentor a high-performing team
• Manage training budgets and resource allocation to optimize program delivery and cost efficiency
• Drive innovation in learning methodologies by integrating blended learning approaches
• Champion change management initiatives that support adoption of new training programs and reinforce our culture of global collaboration
• Ensure all training content meets quality standards
  
  

Required qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field
• 10 years of progressive experience in corporate learning and development, with at least 5 years in leadership roles managing enterprise-wide training programs
• Proven track record designing and implementing large-scale training initiatives across matrixed organizations
• Demonstrated expertise in instructional design methodologies, adult learning principles, and competency-based training frameworks
• Strong business acumen with ability to align learning strategies to organizational goals and demonstrate measurable business impact
• Experience managing and developing high-performing teams, including remote and geographically dispersed direct reports
• Exceptional stakeholder management skills with ability to influence and partner effectively with executives and cross-functional leaders
  
  

Preferred qualifications:

• Master's degree in related field
• Professional certifications such as CPTD (Certified Professional in Talent Development), SHRM-SCP, or equivalent learning and development credentials
• Experience in commercial real estate, professional services, or related industries
• Familiarity with Workday Learning, Cornerstone, or similar enterprise LMS platforms
• Knowledge of emerging learning technologies
• Track record of successfully leading organizational change initiatives
• Experience developing succession planning programs
  
  

Location: Remote up to 10% travel