What are the responsibilities and job description for the Senior BI & Automation Analyst position at jll?
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL’s mission is to enable our teams to deliver future proof, consistent, scalable, customer centric services and experiences. The BI Data Analyst is a key part of this mission and is accountable for the delivery and management of accounts data insights. TaDS BI team has been established to meet the overall account goals for data insights and align with client expectations by enabling data driven decisions. Job Description Summary The Senior BI & Automation Analyst is the owner of the APAC Smartsheet and Data Program processes. This role is designed for a business-savvy professional who bridges the gap between complex operations and data-driven storytelling. In addition to core BI functions, this role leads the AI-native transformation of the account, utilizing automation and advanced technical workflows to drive regional data governance and operational efficiency. Key Responsibilities include: Regional Program & Project Ownership Serve as the primary APAC lead for the Smartsheet environment and Data Program processes. Develop and implement data-related project management strategies to ensure consistent regional delivery. AI-Native Automation & Tool Development Workflow Architecting: Design and deploy automated tools (using App Script, Gemini/AI, and APIs) to eliminate manual data handling between Google Ecosystems (Sheets, Slides, Drive). Process Engineering: Proactively identify manual bottlenecks and build "one-click" solutions to increase team productivity (e.g., automated slide generation from trackers). AI Integration: Act as the subject matter expert for integrating AI tools into daily operations to ensure the team stays "AI-native." Data Governance & Regional Integration Data Governance: Lead the data quality uplift for the APACregion, ensuring integrated data entry and strict adherence to governance standards. Integrity Oversight: Ensure a "single source of truth" across diverse regional data sources (APIs, spreadsheets, forms) by enforcing rigorous validation logic. Visualization & Business Intelligence Design and maintain sophisticated dashboards in Looker, translating regional business requirements into actionable visual insights. Collaborate with service line owners to identify the "why" behind the data to support regional decision-making. Tactical Operations & Support Buganizer Management: Act as the primary owner of the TaDS Buganizer component, serving as the single source for bug tracking and enhancement SLA information. Smartsheet Support: Provide expert-level architecture and troubleshooting for the account’s Smartsheet environment. Change Management: Drive user adoption of BI tools through training and the development of intuitive forms. Team Collaboration: Work harmoniously with BI engineers and other team members to achieve optimal outcomes. Qualifications: Technical: Expert Smartsheet architecture, Looker visualization, and proven ability to build automation tools (App Script/JavaScript/AI-prompt engineering). Business Context: Deep knowledge of site operations with the ability to "reverse engineer" desired business outcomes into technical workflows. Governance Mindset: Strong attention to detail regarding data quality and regional compliance. Communication: Ability to present technical automation benefits to non-technical leadership. Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. 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