What are the responsibilities and job description for the Regional Facilities Operations Manager position at JLL?
What this job involves – As the Regional Facilities Operations Manager, you will be the single point of contact responsible for all aspects of facilities management within our FM groups. You will play a crucial role in ensuring the success of our client partnerships. Your primary responsibility will be to oversee the daily operations of your team and ensure that all sites are managed effectively, with a focus on vendor performance, building maintenance, and mobile technician teams.
What is your day to day?
Desired experience and technical skills
What is your day to day?
- Team Leadership: Lead, develop, and coach a team of 8-12 Operations Managers across multiple regions and functions, including succession planning and performance management
- Work Order Operations: Support Operations Managers in managing and prioritizing work orders, preventive maintenance schedules, and project timelines to ensure quality completion and compliance standards
- Client & Vendor Relations: Maintain daily stakeholder communication, conduct vendor performance reviews and onsite inspections, and collaborate on issue resolution
- Strategic Planning: Support development and implementation of annual building management plans while setting operational priorities aligned with client goals
- Financial Management: Support the development and monitor capital/expense budgets and financial reporting in partnership with client representatives to ensure alignment with objectives
- Risk & Compliance Management: Identify and escalate safety risks, ensure adherence to governing laws and regulations, and maintain contractual compliance
- Procurement & Documentation: Oversee material procurement and maintain accurate documentation in Corrigo
- Cross-Functional Partnership: Collaborate with Finance, Sourcing, HSSE, HR, and account leadership teams to ensure compliance with financial controls, procurement standards, safety regulations, and workforce requirements
- This role will require travel up to 40% of the time.
Desired experience and technical skills
- Bachelor's degree in Facilities Management or related field.
- Minimum of 7 years of experience in facilities management within a distributed portfolio
- Strong financial acumen with experience in budget management and cost optimization
- Excellent communication and interpersonal skills
- Proven track record of managing large-scale facility operations and teams
- Strong proficiency in MS Office and MS SharePoint.
- Skilled in CMMS Supervisory Responsibilities for driving high-performing teams and quality service delivery.
Salary : $110,100 - $159,600