Demo

Quality Assurance & Compliance Manager

JLL
Washington, DC Full Time
POSTED ON 10/30/2025
AVAILABLE BEFORE 11/29/2025
JLL has an exciting opportunity for a Quality Assurance & Compliance Manager who will assist Engineering to ensure that JLL best practices are applied to the account Engineering Team while striving to improve processes and product quality.

Responsibilities include, but are not limited to:

  • Perform site inspections, assisting in Facility Condition Assessments
  • Asset Management - Assist with Next Generation Maintenance (NGM) routines as applied to building assets
  • Develop and apply work-related data and analysis tools to engineering initiatives and special projects
  • Support JLL/client leadership with design, development, and implementation of programs
  • Ensure engineering team compliance with all established policies, and procedures and contractual obligations including proactive KPI/SLA monitoring and reporting
  • Support for engineering performance and consistency throughout the regions and shared resources
  • Assist with development and implementation of innovation programs and processes to reduce costs, increase productivity and savings while contributing to cost savings goals
  • Compile performance data for weekly team calls and other records necessary for periodic or one-off reporting
  • Build successful relationships with client personnel - promoting confidence, forward planning, and best practices
  • Champion a positive, transparent, and communicative work culture with all account dedicated and shared engineering personnel. Partner closely with facility management, project management and other account business units such that all are operating as One-Team
  • Document and maintain Capital One and JLL records related to EHS (Compliance), Account refrigerant tracking and other programs as required. Assist with client Carbon Footprint initiative
  • Special projects and other tasks/duties as assigned

Requirements

  • 2 years of experience in a related occupation
  • Willingness to travel – 20%
  • Proficient in Word, Excel and Google Suite programs
  • Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems
  • General comprehension related to mechanical systems
  • Strong commitment to quality assurance and customer service
  • Strong oral and written communication skills including the ability to communicate to all levels of management and willing to interface with a diverse customer base including technical and non-technical personnel

Salary : $85,000 - $110,000

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