Facility Maintenance Assistant

Facility Maintenance Assistant - JLL

What this job involves:

The Facility Maintenance Assistant / Facilities Support team member plays a key role in maintaining the daily operations of a life sciences facility. This position supports building maintenance, laboratory support activities, and general facility services to ensure the site operates safely, efficiently, and in compliance with regulatory and workplace standards.

This role involves assisting with preventive maintenance, responding to service requests, performing lab and facility rounds, and maintaining common areas to ensure a clean, organized, and fully functional environment for research, laboratories, and administrative teams.

What your day-to-day will look like:

• Perform routine facility inspections and daily rounds throughout the building including laboratories, kitchens, conference rooms, reception areas, and common spaces to ensure cleanliness, organization, and proper operation
• Conduct scheduled lab rounds to monitor environmental conditions, identify facility-related issues, and report concerns impacting laboratory operations
• Maintain and support facility equipment and infrastructure, including basic troubleshooting and reporting issues related to HVAC, plumbing, and mechanical systems
• Assist with preventive maintenance activities on mechanical, plumbing, fire and life safety, and control systems
• Respond to and complete assigned service requests and work orders through the facility CMMS system (RAM – Blue Mountain)
• Clean, maintain, and restock common areas including kitchenettes, cafeteria refrigerators, and shared workspaces
• Assist with conference room setup and breakdown for meetings and site events
• Support furniture assembly, office moves, and workspace installations as required
• Perform minor facility repairs such as lighting replacements, minor equipment adjustments, and general building upkeep
• Monitor facility conditions including temperature comfort levels, air quality indicators, and general building functionality
• Coordinate with maintenance staff, janitorial teams, and external vendors to ensure facility services are completed effectively
• Maintain inventory of facility supplies and assist with ordering and organization of materials
• Provide support during facility inspections, operational needs, or emergency situations as required
  
  

Other Responsibilities:

• Conduct safety shower inspections across 60 locations to ensure proper functionality and compliance
• Perform fire extinguisher inspections across approximately 50 locations, ensuring accessibility and proper condition
• Check exterior emergency blue light phones for functionality
• Monitor and inspect AHU (Air Handling Units) and EF (Exhaust Fans) for basic operation
  
  

Future Responsibilities:

• Inspect kitchenette areas for safety and maintenance needs
• Perform walkthroughs of conference rooms to identify upkeep or operational issues
  
  

Additional Considerations:

• Strong attention to detail and consistency during daily rounds
• Basic documentation and reporting of any issues identified
• Coordination with maintenance or facilities teams for follow-up actions
• Adherence to safety standards and internal compliance requirements
  
  

Required Qualifications:

• High school diploma, GED, or equivalent required
• Experience with computerized maintenance management systems (CMMS) or work order systems
• Valid driver's license
• Ability to perform general maintenance and facility support tasks in a commercial or laboratory environment
• Strong organizational and customer service skills
• Experience supporting laboratory operations or performing facility/lab rounds
• Ability to lift up to 50 pounds and work in various facility areas including storage spaces and mechanical rooms
  
  

Preferred Qualifications:

• OSHA 10-hour or 30-hour safety training
• Working knowledge of computer applications including Microsoft Word and Excel
• Experience working in laboratory, life sciences, or regulated facility environments
  
  

Location: Westborough, MA

Schedule: Monday to Friday: 7:00 AM – 4:00 PM

Additional Requirement: Participation in an on-call rotation schedule may be required.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.