What are the responsibilities and job description for the Critical Facilities (Data Center) Technician position at JLL?
1st Shift (06:00 - 14:00 CT)
Data Center Operating Engineer
General Description:
The Data Center Operations Engineer is responsible for delivery of best practice systems operations and problem resolution on all data center electrical and mechanical infrastructure including but not limited to UPS, MV electrical systems, generators, cooling systems, etc.
Principal Duties and Responsibilities
Task will include but not be limited to:
This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits, include:
Data Center Operating Engineer
General Description:
The Data Center Operations Engineer is responsible for delivery of best practice systems operations and problem resolution on all data center electrical and mechanical infrastructure including but not limited to UPS, MV electrical systems, generators, cooling systems, etc.
Principal Duties and Responsibilities
Task will include but not be limited to:
- Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment.
- Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
- Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.
- Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
- Understanding and complying with emergency escalation procedures.
- Perform additional job duties as required.
- Preferred to have hands-on experience working in a data center/critical facility, including UPS Systems, emergency generators, and switchgear.
- High School diploma or GED equivalent
- 2 years related work experience.
- Working knowledge of computer applications including Word, Excel, Outlook, Teams.
- Excellent verbal/written communication skills.
- Valid drivers license and reliable transportation.
- Work location is onsite.
- Corrigo experience.
- MCIM / Salesforce experience.
- Zendesk experience.
- Service Now experience.
- EPA 608.
- NFPA 70E.
- CPR / AED / First Aid.
- OSHA 10.
- OSHA 30.
- Data Center Industry certifications such as Data Center Certified Associate, Certified Mission Critical Operator, etc.
This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:
- Walking large, campus-like settings.
- Lifting a minimum of 50 lbs.
- Climbing stairs and navigating rooftops to access equipment.
- Using ladders up to 30 ft and working from heights.
- Ability to Climb a ladder with a 300-lb weight limit.
- Must be able to work different schedules.
- Must be able to work Holidays.
- Must be able to respond to site emergencies.
- Ability to walk, climb, bend, kneel, lift, stoop, and work overhead.
- Must be able to work outdoors in all seasons.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits, include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- FMLA at 100% of salary after 1 year of employment.
- Paid Time Off and Company Holidays.
- Compensated for Holidays Worked.
- Pay differential for Night Shift Employment.