What are the responsibilities and job description for the Client Experience & Journey Coordinator/Remote position at JIVE Marketing & Communications?
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment