Assistant Manager

Please specify what location(s) you are interested in working at when submitting your application.

Locations Hiring:

• 2804 S College Rd, Wilmington
• 120 Market St, Wilmington
• 413 S College Rd, Wilmington
• 1119 Military Cutoff Rd, Wilmington
• 2238 S 17th St, Wilmington

Jimmy Johns is known for its fast, fresh gourmet sandwiches featuring fresh-baked bread, all-natural meats, and hand-sliced veggies. We offer an energetic work environment where you can learn new skills, hone your existing ones, and grow alongside a family of hospitality-focused, career-driven employees across the Wilmington area.

Are you experienced in food service, with an emphasis on providing fast, friendly service at high volumes? Do you enjoy motivating and coaching a team? Are you fanatical about keeping a clean restaurant, service efficiency, and order accuracy; all with a smile on your face and a warm welcome to customers?

If so, then you could be an assistant manager. Assistant Managers are the quarterbacks on our service lines, ensuring fast, fresh 30-second service, a hospitality-first guest experience, and providing an efficient, focused environment for team members. They are also the right hand man/woman to our general manager. You must be a team player!

*Previous Experience Required: Suitable for experienced quick-serve/fast casual worker with at least 1 year related work experience and at least 6 months of experience as a shift manager or similar. Shift Leaders are required to go through a 5-part training program to hone all their JJ-specific skills and complete a minimum number of hours before being eligible for shift leader.

We are looking for Shift Leaders who value and display the following key habits:

1. HOSPITALITY-FIRST FOCUS: Foster a guest-driven emphasis in stores, encouraging & promoting those who display a hospitality-first focus.

2. TRAINING: Train employees with 100% integrity; ensure that every team member has the proper knowledge to do the job they are being asked to do.

3. EMPLOYEE APPLICATIONS: Maintain store hiring ads and review applications. Forward or setup interviews for potential candidates.

4. WEEKLY ADMIN: Weekly macromatix & Podio invoicing, store inventory management. Complete weekly kitchen supplies & food orders. (or able to?)

5. SALES GROWTH & CATERING: Ensure execution is at a top tier level to maintain sales growth. Ensure Catering orders are executed flawlessly, and above and beyond!

• Qualifications & Requirements:

• Able to stand for long periods of time, lift 50 pounds as needed during shift, and operate slicer.
• Manage and participate in opening, closing, and shift change functions.
• Manage employee attendance, communicate employee performance issues to store and senior management in performance conversations
• Perform general duties of hourly positions as needed.
• Reinforce and actively display high hospitality standards with team members, providing feedback to staff
• Ability to understand administrative POS (Point of Sale) functions, Run POS managerial reports as needed
• Ability to swallow pride and handle customer complaints, even when it may not directly be your fault.
• Execute all cash handling duties and manage delivery tips.
• Attain certification in all hourly positions
• Able to work flexible shifts and schedules, including some weekends and holidays.

Benefits of Working With Us:

• No fryers or grills! Leave work without smelling.
• Performance-based pay increases
• A clear career path with opportunities for advancement. Most managers and senior management started in hourly roles.
• Employee meal discounts
• Variety of hours available including day and evening, weekday and weekend.

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Typical end time:

• 10PM

Typical start time:

• 10AM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.00 - $20.00 per hour

Benefits:

• Employee discount

Experience:

• management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Benefits:

Salary : $14 - $20