What are the responsibilities and job description for the Laundromat Manager - 2 Locations position at Jim Massey's Laundromats & Dry Cleaners?
Are you an experienced manager with a passion for operations and customer service? Jim Massey's Laundromats is currently seeking a dedicated, Multi-Unit Laundromat Manager to join our team and oversee the efficient functioning of our 2 laundromat facilities. Both of the locations are located in Montgomery, AL:
- 1154 South Decatur St, Montgomery, 36104
- 3080 McGehee Rd, Montgomery, 36111
If you enjoy helping people and possess strong leadership skills, we want to hear from you!
Responsibilities:
1. Oversee the day-to-day operations of 2 laundromat locations, ensuring smooth functioning and adherence to company standards.
2. Hire, train, and supervise staff members at each location, providing guidance and support to ensure excellent customer service and operational efficiency.
3. Develop and implement strategies to increase revenue, minimize operational costs and optimize performance across both locations.
4. Maintain inventory levels, manage equipment maintenance, and ensure cleanliness and safety standards are upheld at all times.
5. Handle customer inquiries, complaints, and concerns promptly and effectively, striving to enhance customer satisfaction and loyalty.
6. Analyze performance metrics to identify areas for improvement and implement corrective actions as needed.
7. Collaborate with the owner to develop long-term plans and strategies for business growth and expansion.
Requirements:
1. Proven experience in a managerial role within the service industry, fast food industry or a related field.
2. Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
3. Excellent organizational and problem-solving abilities, with a keen attention to detail.
4. Solid understanding of business operations, including financial management and inventory control.
5. Ability to work independently and make sound decisions in a fast-paced environment.
6. Flexibility to travel between multiple locations as needed.
7. Knowledge of laundry equipment and maintenance practices is a plus.
Join our team and play a key role in delivering exceptional service and driving the success of our multi-unit laundromat operations. If you meet the above requirements and are ready for a rewarding challenge, please submit your application or resume detailing your relevant experience and why you're the ideal candidate for this position. We look forward to hearing from you!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Application Question(s):
- What is your preferred hourly rate?
- Can you understand any Spanish?
- What do you know about Jim Massey's Laundromats & Dry Cleaners?
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $16 - $18