What are the responsibilities and job description for the Internal Process Audit/Quality Control Manager position at JG Wentworth?
Overview:
Remote / Hybrid Schedule Job Opportunity from Chesterbrook, PA
Summary
Seeking an Internal Process Audit / Quality Control Manager with 2–5 years of experience to oversee and enhance the integrity of lending operations. This role reports to senior management and ensures compliance with internal policies and regulatory standards. The role will also manage an offshore team (currently one person).
Responsibilities:
- Audit & Quality Control
- Develop and execute internal audit plans for lending processes, focusing on risk, compliance, and operational controls.
- Review loan files, underwriting and documentation processes, ensuring adherence to policy and regulatory requirements.
- Process Improvement
- Analyze audit findings and collaborate with stakeholders to drive remediation and enhancements.
- Monitor KPIs to identify trends, root causes, and implement preventive measures.
- Reporting & Communication
- Create clear and timely audit reports for leadership, highlighting risks and improvement actions.
- Follow up on action plans to verify implementation of recommendations.
- Compliance & Risk Management
- Support external audits and compliance examinations.
- Training & Collaboration
- Train lending teams on quality control best practices.
- Liaise with compliance, legal, underwriting, and ops teams to drive continuous improvements.
Qualifications:
Qualifications & Skills:
- Experience
- 2–5 years in internal audit, quality control, or process audit within a lending or financial services environment (more experience is welcome to apply).
- Skills & Knowledge
- Strong understanding of lending lifecycle and regulatory requirements.
- Proficiency in audit methodology, risk assessment, and remedial framework.
- Analytical mindset with attention to detail.
- Education & Certifications
- Bachelor's degree or equivalent experience
- Proficient and PowerPoint and Excel
- Preferred: CIA, CPA, CISA, or certification in lending quality control.
- Soft Skills
- Excellent communication and presentation skills.
- Effective in collaboration and stakeholder management.
The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.
Benefits:
- Full Medical/Vision/Dental Benefits
- 401K with Company Match
- Flexible Hybrid or Remote Schedule
- 15 Days PTO
- Paid Holidays
- An Unmatched Company Culture
- On-Site Gym & Gym Membership Reimbursement
- Monthly, Quarterly and Annual Bonuses
- Employee Referral Bonuses
- Public Transportation Discounts
- Company Happy Hours
- Business Casual Dress Code
Start building your career with J.G. Wentworth today
J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.