What are the responsibilities and job description for the Administrative Technician position at JFK Behavioral Health Center?
Administrative Technician JFK BEHAVIORAL HEALTH CENTER Philadelphia, PA, USA (On-Site)
POSITION OVERVIEW: The Administrative Technician serves as the primary clerical support for the VP of Behavioral Health for all tasks identified. This individual will:
- Draft, edit, copy, scan, file, and maintain departmental documents, policies, standard operating procedures (SOPs), and records.
- Prepare documents for mailings, meetings and other correspondence.
- Use electronic health records to enter/retrieve information for clients and/or clinicians.
- Professionally greet clients/visitors and answers inquiries regarding the types of services offered; in-person & via phone.
- Monitor & report on clinician activities, gather data to assist with survey or census.
- Provides client-focused clerical support & coverage as needed in other work units.
We are seeking dedicated individuals who:
- Are willing to learn and promote the quality-service philosophy of JFK Behavioral Health
- Are equipped to interact with clients with varying degrees of intellectual & emotional capacity.
- Can work collaboratively, able & willing to support the program’s needs.
- Can comply with the procedures, rules, and policies of JFK Behavioral Health
- Possess excellent verbal communication skills.
REQUIRED QUALIFICATIONS:
- Post high-school degree or equivalent credit hours obtained.
- 3-5 years’ experience in an administrative capacity in a clinical healthcare setting.
- Agility in using standard computer programs (MS Office, Outlook) and multi-line phone systems.
- Intermediate grasp of the rules of writing & grammar.
In accordance with Federal civil rights law and JFK’s own regulations and policies; our officers and employees are committed to non-discrimination based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, in any hiring activity pursued by, or on behalf, of JFK.
Schedule: Full-time; Mon-Friday 9am-5pm
Internal CC: 26-XX-07-16