Director, Talent Development

POSITION SUMMARY

The key to Federation’s success is our people. Our ability to find and develop the highest caliber professional talent is vital. The community’s agenda is increasingly complex and requires professionals who are smart, skilled, flexible and strong relationship builders. Therefore, the Federation continues to enhance its focus on professional development activities. 

For this people-centric role, the Jewish Federation of Cleveland seeks a driven and passionate professional with a demonstrated ability to develop all levels of professional staff and impact corporate culture. To this end, the professional in this role will be one who is proactive in identifying and implementing appropriate trainings, coaching opportunities, and innovative professional development approaches to support our high results, high performing environment. The position reports to the Senior Vice President, Mandel Leadership Excellence Center/Chief Human Resources Officer (CHRO).

ESSENTIAL JOB FUNCTIONS

Professional staff development and ongoing performance management:

1. Conduct analysis of professional development needs and recommend, coordinate, and implement continuing education opportunities for professional staff.
2. Oversee performance management process for executive staff.
3. With other members of the HRD team, design, coordinate, and implement staff training and retreats.
4. Work with staff and supervisors to coordinate staff participation in professional development opportunities.
5. Coordinate/maintain overall learning calendar.
6. Working under direction of the Senior Vice President, Mandel Leadership Excellence Center/CHRO, assist in succession planning for professional staff by identifying and developing staff members with promotion potential. 
7. Act in a consulting role to partner agencies on professional development and performance management. 
8. Facilitate the high-potential leadership program focused on partner agency staff.
9. Conduct assessment debriefs/coaching sessions with all new staff as part of their onboarding.
10. Assist with other onboarding responsibilities including helping hiring managers as needed to create 90-day goals for their new hire, conduct performance management orientation, and new leader assimilation sessions. Also coordinate the new hire Federation 101 program.

Employee relations, engagement, and communication: 

1. Oversee the annual Leading Edge employee engagement survey process, analysis, and feedback to staff.
2. Address human resource challenges and opportunities including professional development, organizational structure, and culture. 
3. Provide coaching and direction regarding employee relations and professional development to managers, supervisors, and employees. 
4. In consultation with the Senior Vice President, Mandel Leadership Excellence Center/CHRO, investigate and resolve employee relations issues, acting as an advocate for both staff and business needs.  

Development and other responsibilities:

1. As a member of the Federation professional staff, complete annual campaign assignment and participate in additional development assignments as appropriate for position. 
2. Other duties and responsibilities as assigned by supervisor.

QUALIFICATIONS 

1. Demonstrated strong facilitation, presentation, interviewing skills and verbal and written communication skills.
2. The ability to objectively coach employees and management through complex, difficult and emotional issues. Coaching training and/or certification a plus.
3. The ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
4. The ability to understand organization and departmental operations and procedures.
5. The ability to maintain a high level of confidentiality and professional integrity, with an ability to inspire confidence and cooperation.
6. The ability to work with minimal supervision.
7. Strong organization, prioritization, and time management skills.
8. Working knowledge of and/or experience in the Jewish community, and Jewish culture and traditions. Experience with Jewish communal work, fundraising and development, and non-profit organizations desirable.
9. Proficiency in computer software skills (MS Office applications and Zoom technology) and HRIS.
10. Bachelor’s degree in human resources or related field, master’s degree preferred.
11. SHRM-SCP or SPHR a plus.

ABOUT THE FEDERATION

The Jewish Federation of Cleveland is the only organization in Cleveland that focuses on the health and vitality of the entire Jewish community. For more than 120 years, the Federation has created the critical scale necessary to drive meaningful social change and provide relief in times of crisis in ways no one person or organization could do alone. As Jewish Cleveland’s hub for innovative solutions and collaborative services, the Federation is able to change and improve lives in Cleveland, Israel, and around the world.