Position Summary

The Associate, International Experiences is charged with all efforts to promote and recruit for a portfolio of international programs and opportunities, including Birthright Israel and other programs that deepen Jewish connections. In addition, this position will be responsible for building and maintaining direct relationships with Cleveland Jewish young adults, ages 18-30, and other stakeholders that support this demographic. 

This position entails leading Birthright trips in Israel, and leading other international programs throughout the year, managing several events in Cleveland and on campuses around Ohio (and other states), working with college campus organizations (Hillel and Chabad), and running pre/post program opportunities.  The Associate will help to deepen engagement of young adults in Jewish life, create greater investment and exploration of their Jewish identity and connection to their global Jewish community, and act as a concierge and liaison to a variety of programs, activities, and events throughout the year.  

This position is full-time and reports to the Director, International Experiences. 

Essential Job Functions

Outreach & Engagement:

1. Create and execute active strategies to increase the number of young adults (18-30) who participate in Jewish immersive international experiences. Recruit high quality participants primarily for Birthright trips, Onward Israel internships, and Masa Israel Teaching Fellows programs, as well as other international opportunities. 
2. Create and/or lead events, programs, workshops, orientations, information sessions, and other opportunities for participants and their parents. Organize recruitment/reunion/connection events at campuses across Ohio. Organize Jewish learning and/or networking events to engage participants pre/post program. 
3. Proactively create and manage social media assets and content. Coordinate all outreach, promotion, marketing, and advertising, working with JFC marketing department. 
4. Develop individual and ongoing relationships with students through in-person meetings and interactions to further their connection to Jewish Cleveland, Israel, and their Jewish identity, and engage them as alumni recruiters/ambassadors. 
5. Serve as a concierge to Clevelanders to assist them in understanding and maximizing the International Experience opportunities. 
6. Build relationships with local Ohio resources and “community gatekeepers” (schools, synagogues, Rabbis, Jewish educators, Hillel and Chabad professionals, Israeli emissaries, and Israel Fellows). 
7. Write reports/updates on International Experience programs for marketing and funding purposes.

Collaborative Efforts/Additional Responsibilities:

1. Work with Federation staff members who engage young adults in the organization’s work, including the Community Israel Emissary and the JFC Young Leadership team. 
2. 10% of the position is allocated to an annual campaign assignment; this may include, but is not limited to, providing staff support to a group of campaign volunteers, and participating in regular campaign meetings and events, as determined by the Campaign Director. 
3. This position supports the Department of International Operations, including assistance with visiting international delegations, staffing community events, and contributing to the overall efforts of the Federation. 
4. All other relevant responsibilities and duties as directed. 

Qualifications 

Knowledge, Skills, Abilities and Personal Characteristics:

1. Demonstrated social media and marketing experience. 
2. Ability to create and deliver presentations and events to a variety of audiences.
3. Experience and comfort speaking to large groups and leading group sessions.
4. Experience with creating and facilitating programs.
5. Ability to travel, including long/short-term, local, international, and domestic trips.  
6. Demonstrated customer service experience.
7. High emotional intelligence.
8. Proactive and solution focused.

1. Comfortable being a friendly leader – upholding professional goals in social settings.  
2. Strong interpersonal and relationship-building skills.

1. Demonstrated ability to interact and relate to teens, young adults, and parents. 
2. Excellent verbal and written communication skills.
3. Demonstrated ability to work within a team-based structure in an individual contributor role.

Education, Training and/or Experience:

1. An alum of Birthright Israel or another organized Israel program and/or experience and comfort with Israel travel. (Hebrew language skills are a plus but not required.)
2. Essential computer skills including Word, Excel, Power Point, and Salesforce.
3. Bachelor’s Degree required.
4. 1-2 years of relevant work experience preferred.  

About the Federation

The Jewish Federation of Cleveland is the only organization in Cleveland that focuses on the health and vitality of the entire Jewish community. For more than 120 years, the Federation has created the critical scale necessary to drive meaningful social change and provide relief in times of crisis in ways no one person or organization could do alone. As Jewish Cleveland’s hub for innovative solutions and collaborative services, the Federation is able to change and improve lives in Cleveland, Israel, and around the world.