What are the responsibilities and job description for the Assistant Clinical Director position at Jewish Family Service Association of Cleveland?
Join our Top Places to Work health and human services Agency, which has provided world-class services for the Jewish and non-Jewish communities in Northeast Ohio for 150 years. JFSA of Cleveland has an immediate opening for a full-time, salaried Assistant Clinical Director to oversee our front-line home care team members. This is a critical role that shares responsibility for personnel management and quality assurance.
Duties and Responsibilities:
- Expects, delivers and supports high-quality service standards, including ensuring Agency policies, procedures and practices are properly implemented; conducts in-home supervision of staff, documents, and monitors employee competence and compliance.
- Leads by example, communicating professionally with clients, co-workers, and Agency stakeholders.
- Supports the continuous monitoring of client needs, supporting and making recommendations as needed.
- Aids in the review of electronic documentation, including OASIS and 485s.
- Assists with the acceptance of referrals and deployment of staff.
- Ensures the accuracy of home care scheduling by monitoring scheduling and authorization reports, guiding the scheduling and field team as necessary.
- Completes clinical assessments and visits as needed and required, approximately 10-15% of work time.
- Maintains knowledge of good clinical practices, providing education and direction when needed.
- Conducts sample service audits; helps with the preparation of documentation required for compliance and accreditation audits.
- Supports and assists with the development of departmental performance improvement activities, working collaboratively with the Executive Director and Clinical Director.
- Assists with staff development, including new employee orientation.
- Understanding of home care funders, financial performance, and budget.
- Aids in the investigation of complaints and incidents.
- Contributes to Agency committees, where needed.
- Participates in Agency on-call rotation.
- Fulfills the responsibilities of administrator, if required.
- Performs other duties or special projects as required or as assigned.