What are the responsibilities and job description for the Operations Coordinator (East Valley) position at Jewish Family & Children's Service?
Overview
**East Valley Location**
Operations Coordinator: this role manages assigned front-desk operations staff, including but not limited to hiring, scheduling, monitoring workload, conducting performance evaluations, and implementing disciplinary action.
Responsibilities
- Monitors staffing assignments for optimizing impact on clinic and patient visits.
- Coordinates staff vacation requests and arranges for coverage of critical office functions.
- Assist with strategic planning for clinic operations.
- Oversees application assignments
- Conducts staff meetings
- Manual tracking of Incoming and Outgoing members
- Monitoring of several required reports that sustain front-end operations.
- Tracking of Petty Cash funds - monthly
- Coordinates case transfers to other sites within the agency, as well as those to other agencies/networks.
- Plans individual work assignments for Operations staff.
- Assists in communicating operational policy and procedures to staff at their site.
- Provides orientation and ongoing training for office functions.
- Coordinates the intake process, ensuring that intakes are processed according to the various contract requirements and Operations policy.
- Purchases supplies, maintains phone lists, and new-hire tracking.
Qualifications
- High School diploma, with coursework or significant experience in computer science and/or records management preferred.
- Bachelor’s Degree in business, management, or computer science is preferred and may be considered in place of the required experience.
- Previous work experience in a position requiring significant public contact, preferably in a medical office, office organization skills, and ability to type 45 wpm.
- Prior Behavioral Health experience preferred.
- Supervisory experience.
- Computer experience with NextGen and Microsoft Office preferred.
About JFCS:
Jewish Family and Children’s Service’s (JFCS) is among the most long-standing providers of behavioral health and integrated health services in Maricopa County. We value each potential member and employee, regardless of religion, race, age, origin, gender, sexual orientation, or cultural background.
Some Benefits of Working with JFCS:
- Numerous professional development and career growth opportunities.
- Bilingual Salary Differential (English-Spanish)
- Generous paid time off / sick time allocations, with three (3) floating Jewish holidays.
- Comprehensive Employee Benefits package, including medical, vision, dental & more.
- Generous Employee Referral Bonuses for both the new-hire and the referring employee.
- Employee Assistance Program
- Eligibility for Loan Forgiveness Programs in many positions.
