Office Manager - Summer (June 1- August 20)

Pre Camp

• Participate in Supervisor’s Orientation as needed during the week before “All-Staff Orientation”
• Must be trained on Traction Rec (Salesforce) & Campminder Databases 
• Set up all site specific groups in Campminder and process rosters.
• Copy camper registration forms, medical forms and confidential camper profiles and develop master list of individuals with special needs
• Set up the camp site office with the assistance of the site director
• Collate Counselor Binders and Staff Manuals
• Assist in ACA accreditation duties as directed
• Attend New Parent’s Orientation sessions (Dates TBD)
• Attend the all-staff orientation (week prior to camp – June 7-12)
• Attend “Meet Your Counselor Day” (Date TBD) to collect any forms, registrations, medications, etc.
• Assist with any overall administrative tasks as assigned by the Camp Director

During Camp

• Carry out all rules and policies of the camp
• Be on site all day and manage camp office 
• Develop strong, positive relationships with parents, campers and staff
• Manage all incoming calls, insure that messages are given to appropriate staff member and resolved within the same camp day
• Make calls to parents of campers when necessary
• Prepare and oversee daily sign in and sign out lists for staff; including entering absences into Campminder database
• Collect and track daily camper attendance
• Keep track of camper absentees and early departure and late drop offs and oversee that campers are brought to office prior to their pick up.
• Be aware of camper’s departures and arrivals throughout the camp season. (i.e. last week is week 3, or they are arriving week 2) 
• Distribute daily change form to proper staff.
• Provide all office support to Day Camp staff as needed (labels, flyers copied, files made, etc.)
• As determined by the Director (based on Office Managers prior experience) assist with behavior management techniques of counselors and supervisors.  Oversee campers brought to office for behavior management issues
• Assist in being ready for ACA accreditation (occurs every 3 years; not occurring this summer)
• Communicate with campers, parents and staff via email as necessary 
• Keep in constant communication with Camp Director as well as Maintenance Team and make sure that as a team, everyone is on the same page about camper, staff and facility issues
• Be a role model to campers and staff
• Be responsible for order and cleanliness of camp office
• Assist in ordering supplies
• On rare occasions, assist in transporting snack from store to camp site 
• With the camp nurse, create and distribute weekly allergy awareness lists for each group
• Attend all-staff meetings at the JCC every Monday after camp
• Attend Family Fun Day (date TBD)
• Assist with any overall tasks as assigned by the Camp Director.

Skills required

• Excellent customer service
• Work effectively as part of a team to achieve established outcomes
• Strong interpersonal skills
• Strong organizational skills
• Manage and complete multiple tasks accurately and by deadline
• Handle questions, requests and all phone calls and staff interactions with a positive attitude
• Retrieve information quickly and efficiently
• Collect and review information to generation reports
• Excellent follow through
• Experience working with children

Working hours for regular (non late night or overnight) camp day is 8:00 am – 5:00 pm; not including Monday night meetings.  During pre-camp, we ask for additional flexibility as needed.  This occurs more often in the beginning of camp.  We all stay until the work is complete.

In addition to the above listed responsibilities, we function as a team and all senior staff must be flexible with job assignment, ready willing and able to assume other roles and responsibilities at camp.