Personnel Coordinator

JOB TITLE: Jewel Personnel Coordinator DEPARTMENT: Administration PURPOSE Provides prompt, efficient and friendly customer service. Assist the Store Director in all associate related activities including but not limited to recruiting, employment, orientation, maintenance of associate personnel records, and payroll/benefit administration. WORKING RELATIONSHIPS: Accountable and Reports to: Store Director, Asst. Store Director, Person In Charge, Division HR Representative PRIMARY JOB FUNCTIONS: • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner. • Genuinely thanks each customer and invites them back. • Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. • Answers the store telephone promptly when asked to, and provides friendly, helpful service to customers who call. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Reviews and coordinates applications and employment needs within the store. • Administers job posting program including creating, closing, and documenting all paperwork relating to job posting. • Helps the Store Director communicate his/her recommendations of any highly talented candidates directly to the Area Recruiter or Area HR Manager for potential trainee consideration. • Manages the pre-employment drug testing process including administering oral drug test to candidates. • Executes store participation in the WOTC program as it relates to the store P&L statement. • Schedules all employment interviews for Store Director, Assistant Store Director and Front End/Service Manager. (Personnel Coordinators should not interview candidates for employment.) • Conducts all new hire orientations (i.e. Schedules, reviews forms for accuracy, answers questions, sets up associate HR and medical files, compiles and forwards paperwork to proper personnel). o Maintains new associate orientation kits and videos. o Explains benefit enrollment process and eligibility. o Explains 401K profit sharing eligibility and procedures. o Conducts store tours and introductions for all new hires. • Coordinates and follows up with all store safety training (eLearning, etc.) and compliance auditing (Store Action Manager, liquor and tobacco). • Has the ability to train associates on MIO (My Information Online) and Learning Cart (eLearning) programs. • Monitors and complies with all governmental and company safety and sanitation regulations and Wage and Hour laws. • Maintains associate HR Records as according to company policy by conducting regular in-store file audits. • Researches, responds to, and resolves payroll and benefit issues on behalf of store associates. • Orders and assigns uniforms, nametags, and miscellaneous store supplies. • Maintains miscellaneous and confidential office files. • Updates break room information/communication boards as needed. Updated 6/2011 • Answers and responds to incoming calls appropriately. • Organizes in-store celebrations recognizing associates. • Maintains all in-store recruiting materials, applications, questionnaires, job opportunity signs, etc. • Monitors completion of all 30/60/90 Day and Annual Performance Reviews. • Maintains associate separation files for at least 7 years as according to company policy. • Serves as a liaison between Payroll, Benefits Administration, Area Human Resources and the store. • Submits status changes via MIO/MSS/VLM to add new associates and update associate changes as necessary for promotions, transfers, address or name changes. • Keeps track of absence reports and absence log. • Maintains payroll documentation (VLM back-up envelopes) for five years. • Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Reports to work when scheduled and on time. • Protects associates and customers by removing potential hazards from the sales floor in a timely manner. SECONDARY JOB FUNCTIONS: (These are considered occasional in nature) • Represents Jewel-Osco at recruitment activities including job fairs by directing local recruiting efforts aimed at community schools, churches, job services and other like organizations. • Helps with administration of materials for policy changes or updates and maintain associate sign-off sheets. • Helps with and may decorate for in store events and holidays. • Assists in other areas of store as deemed necessary by the Store Director and permitted by Collective Bargaining Agreement(s). • Performs other job related duties and special projects as required. SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet) • Ability to learn, understand and apply the information contained in company manuals, policies, and practices relating to store operations. • Must have the ability to solve practical problems and deal with multiple variables as they are presented. • Proficient in Microsoft Word, Excel, and Outlook. • Must have the ability to maintain confidentiality. • Must be able to understand and follow written, verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing. • Ability to do simple addition and subtraction; copying figures, counting and recording. • Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, color vision, and field of vision. • Ability to develop, cultivate and maintain interpersonal relationships. • Must be able to maintain confidentiality regarding associate information. • Must be able to work shifts of varying length and times, including nights, weekends and holidays. WORKING CONDITIONS: The duties for this position are normally conducted in a store environment. EQUIPMENT USED TO PERFORM JOB: Computer, printer, copy machine, fax machine, shredder, and telephone/intercom

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $16 - $17