On-Site Engineer / Account Manager

Position Summary

Seeking an experienced On-Site Engineer / Account Manager to support our Live Events and Systems Integration teams.

This is a hybrid technical and customer-facing role for someone who can develop strong client relationships, prepare quotes, coordinate projects, support equipment logistics, and work on-site as a lead or supporting engineer.

We are a small, fast-paced company specializing in production wireless technology for broadcast, entertainment, live events, and professional production environments. We sell, rent, service, design, and integrate systems involving wireless microphones, in-ear monitoring, communications, RF, cameras, audio, and networking.

The ideal candidate takes ownership of their work, communicates well with customers and internal teams, and is interested in growing into a larger project and account-management role within the company.

Responsibilities

• Serve as a primary point of contact for assigned customers and projects.
• Develop and maintain strong customer relationships in the Virginia and Washington, D.C. market.
• Prepare rental and systems-integration quotes based on customer needs.
• Coordinate with engineering, sales, warehouse, logistics, and service teams.
• Provide on-site engineering support for live events and systems-integration projects.
• Work as the lead engineer or supporting engineer based on project requirements.
• Assist with system setup, testing, commissioning, troubleshooting, and customer training.
• Respond to local customer needs and provide technical support when system issues arise.
• Coordinate equipment, labor, freelancers, shipping, and other project logistics.
• Ensure equipment is properly prepared, staged, documented, and returned.
• Maintain accurate quotes, customer records, sales activity, and project information in Zoho CRM and Zoho Inventory.
• Track project status, labor requirements, equipment needs, and follow-up items.
• Support and help train additional on-site engineers as the department grows.
• Maintain an in-shop presence when not deployed to support equipment preparation, testing, training, and technical operations.
• Attend customer meetings, trade shows, and project sites as needed.
• Take ownership of projects from the initial customer request through completion.

Qualifications

• At least three years of experience in professional audio, live events, production wireless, broadcast equipment, systems integration, or a related technical field.
• Audio engineering degree or equivalent real-world professional experience.
• Ability to work on-site for live events and technical installations.
• Strong understanding of professional audio and production wireless equipment.
• Strong customer-service, communication, and organizational skills.
• Ability to prepare accurate quotes and coordinate technical projects.
• Ability to manage multiple customers and projects in a fast-paced environment.
• Comfortable working independently while remaining connected to the larger team.
• Ability to troubleshoot technical issues calmly and professionally.
• Valid driver’s license and ability to travel to customer and project locations.

Preferred Experience

• RF coordination and production wireless systems
• Wireless microphones, in-ear monitoring, and communications systems
• Professional audio and audio networking
• Broadcast and entertainment production environments
• Systems-integration installation and commissioning
• AutoCAD or technical system design
• Dante and networked audio
• Zoho CRM, Zoho Inventory, or similar business systems
• Project logistics and equipment coordination

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30 - $35