What are the responsibilities and job description for the Repair Technician & Customer Service Expert position at Jet City Device Repair?
Looking for a new career? Want to work for a great company that believes its #1 priority should be taking great care of its employees? Then come work for Jet City Device Repair. No experience necessary!
This position pays $20-$23/hr and lots of other great compensation (more on that below).
We specialize in smartphone and tablet repair. We also bring in a lot of other unique electronic related repairs too, and while it would be great if you have experience, it is not a requirement. Some of our best technicians had never fixed a device before coming to us. We are happy to train you.
What makes working at Jet City Device Repair so great?
- 4-day work week.
- Great co-workers and work environment.
- Health & Dental insurance.
- Paid vacation & sick time.
- Monthly bonuses based on your store's performance.
- Empowered to make decisions (no micromanaging in our company).
Summary of Job Duties
- Fix broken phones, tablets, laptops, gaming consoles and other devices
- Answer customer phone calls and emails.
- Check customers in/out and answer their questions.
- Make customers feel welcome and confident that we can help.
- Keep the store clean and professional looking.
Our Ideal Candidate
We need someone with great people skills that has a passion and aptitude for technology. Bonus points if you have experience fixing electronics but that is not required. Some of our best technicians came with no experience - just a desire and ability to learn.
- A good conversationalist.
- Pleasant disposition.
- Genuinely friendly and outgoing.
- Enjoys learning new things.
- Has a passion for technology.
- Most likely a bit nerdy.
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- This job requires learning new repair procedures and interacting with customers every day. Why do you think you'd be successful?
- Why would you be a great addition to our team?
- Tell us something interesting about yourself.
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $42,000